Community Health Worker Program
What are Community Health Workers?
A Community Health Worker (CHW) is a frontline public health worker who is a trusted member of the community and has a strong understanding of the community served, healthcare system, and resources available.
Why are CHWs Needed?
CHWs work closely with clients to address non-medical needs and other concerns that may impact an individual’s ability to manage their health.
What Services do CHWs Provide?
CHW’s serve as a link between health/social services and the community. Their work facilitates access to services that improve the overall health and wellness of the communities they serve. The health/social services they support may include the following:
- Food
- Language
- Transportation
- Insurance
- Housing
- Finding Primary and Preventative Care
How do CHW’s communicate with patients?
Once an individual is enrolled as a CHW client, Community Health Workers communicate with their patients by phone, patient portal (MyChart), in-person visits, in-home visits, and virtual visits.
How can working with a CHW help me?
Working with a CHW can help you feel more confident managing your health. You will receive easy to understand health information and support setting goals for your health. The CHW will help you connect to resources in your community.
Connect with a Community Health Worker
- For Southeast Michigan CHW’s (Washtenaw, Oakland, Livingston, Lenawee, Eastern Jackson, and Ingham Counties), please email CHW4U@trinity-health.org.
- For Grand Rapids CHW’s, please call the following number 616-685-3350.
- For Muskegon CHW’s, please call the following number 231-672-3305.
Need Urgent Assistance?
Dial 211 for resource assistance, 988 for assistance with a mental health crisis or 911 for medical emergencies.
Browse Community Resources
For more community-based resources, look to our Trinity Health Community Resources.