Non-Discrimination Policy
Trinity Health Michigan honors the sacredness and dignity of every person, complies with applicable Federal civil rights laws, and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). Trinity Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation and gender identity).
Trinity Health provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats such as large print, audio and accessible electronic formats.
Trinity Health provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you believe that Trinity Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex (including pregnancy, sexual orientation and gender identity), you can file a grievance with the location that provided the service. You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, a representative is available to help you. Dial 711 for TTY-Based Telecommunications Relay Service.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
800-368-1019 | 800-537-7697 (TDD)
Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html
For questions contact your local Trinity Health Facility or Medical Group (by phone or email):
- Chelsea Hospital: 734-712-2700 1557 | coodinator@trinity-health.org
- Trinity Health Ann Arbor & Livingston: 734-712-2700 1557 | coodinator@trinity-health.org
- Trinity Health Grand Haven: 616-638-5219 | THGHPatientRelations@trinity-health.org
- Trinity Health Grand Rapids: 616-685-5444 | GRHSPatientRelations@trinity-health.org
- Trinity Health IHA Medical Group: 734-747-6776 x10599 | IHAcomplianceofficer@IHAcares.com
- Trinity Health Livonia: 734-655-2273 | thlipatientrelations@trinity-health.org
- Trinity Health Medical Group - Muskegon & Shelby: 231-672-4997
- Trinity Health Medical Group - Grand Rapids: 616-685-1401
- Trinity Health Muskegon & Shelby: 231-672-4911
- Trinity Health Oakland: 248-858-3535 | patientadvocate@trinity-health.org
- Trinity Health Senior Communities: 734-343-6656 | THSCpatientrelations@trinity-health.org
If you need these language assistance services, free of charge, call: 616-685-6004 or TTY 616-685-6090
You may also dial 711 for Telecommunications Relay Services (TTY, VCO, HCO, DBS, STS and CapTel®)
العربية (Arabic):
لوصحلا كنكمي ،ةيبرعلا ثدحتت تنك اذإ :هيبنت
ىلع تامدخ ةمجرتلا كتغلب اًناجم
বাংলা (Bengali): আপনি যদি বাংলায় কথা বলেন, ভাষা সহায়তা পরিষেবা আপনার জন্য বিনামূল্যে পাওয়া যায়।
繁體中文 (Chinese): 如果您會說中文，我們可以免費為您提供語言幫助服務.
Tagalog (Tagalog – Filipino): Kung nagsasalita ka ng Tagalog - Filipino, ang mga serbisyo ng tulong sa wika ay magagamit mo nang walang bayad.
Français (French): Si vous parlez français, des services d'assistance linguistique vous sont offerts gratuitement.
Kreyòl Ayisyen (Haitian Creole): Si w pale kreyòl ayisyen, sèvis asistans lang yo disponib pou ou gratis.
Deutsch (German): Wenn Sie Deutsch sprechen, steht Ihnen die Sprachförderung kostenlos zur Verfügung.
हिन्दी (Hindi): यदि आप हिंदी बोलते हैं, तो आपके लिए भाषा सहायता सेवाएं निःशुल्क उपलब्ध हैं।
Italiano (Italian): Se parli italiano, i servizi di assistenza linguistica sono a tua disposizione gratuitamente.
日本 (Japanese): 日本語が話せる方は、語学支援サービスを無料でご利用いただけます。
한국어 (Korean): 한국어를 구사하는 경우 언어 지원 서비스를 무료로 이용하실 수 있습니다.
Polski (Polish): Jeśli mówisz po polsku, pomoc językowa jest dla Ciebie bezpłatna.
Português (Portuguese): Se você fala português, os serviços de assistência linguística estão disponíveis gratuitamente.
Română (Romanian): Dacă vorbiți limba română, serviciile de asistență lingvistică vă sunt disponibile gratuit.
РусскийРусский (Russian): Если вы говорите по-русски, языковая помощь предоставляется бесплатно.
Español (Spanish): Si habla español, los servicios de asistencia con el idioma están disponibles para usted de forma gratuita.
Tiếng ViệtTiếng Việt (Vietnamese): Nếu bạn nói tiếng Việt, các dịch vụ hỗ trợ ngôn ngữ được cung cấp miễn phí cho bạn.