Billing and Insurance
Trinity Health Michigan offers you a variety of financial services, including several options for paying your bill, financial assistance and online requests for estimated out-of-pocket costs. We also can assist with questions about or signing up for the Affordable Care Act, Health Insurance Marketplace or Expanded Medicaid.
Have a Question About Your Bill?
If you have a question regarding your bill, please contact our billing department for assistance: 800-494-5797
Pay Online
For your convenience, we accept Visa, MasterCard, Discover and American Express. All patient bills can be paid through your new patient portal, MyChart. You can learn more about MyChart by visiting our Frequently Asked Questions page.
Please call 800-494-5797 between 9 a.m.–5 p.m. to make payment arrangements or request financial assistance.
Financial Assistance
Your financial situation does not exclude you from quality care. If you're unable to pay your bill or have questions about financial assistance, there are several financial assistance options in English and en Español. For more information, click here.
Request An Estimate
You can receive an estimate for services through our MyChart portal.
You may also receive an estimate of your out-of-pocket cost by filling out our online form and one of our team members will provide an estimate to you within two business days. Emails sent after hours or on weekends will be responded to within two business days.
For Current Patients
We offer additional help in our West and Southeast Michigan regions:
Trinity Health Muskegon and Shelby
- 231-672-HELP (4357) or toll free at 1-888-254-5126.
- Monday – Friday, 7:30 a.m. to 4 p.m.
Trinity Health Grand Rapids
- 616-685-6083 or toll free at 1-866-731-8582.
- Monday – Friday, 8 a.m. to 5 p.m.
Trinity Health Ann Arbor, Chelsea, Livingston, Livonia and Oakland
- 734-712-1500
- Monday – Friday
Affordable Care Act
Do you have questions about the Affordable Care Act, the Health Insurance Marketplace or Expanded Medicaid? Learn more here.
No Surprises Act – Balance Billing Protections
The No Surprises Act protects patients from large and unexpected surprise bills for out-of-network emergencies and certain non-emergency services provided in in-network health care facilities. Learn more here.