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Financial Assistance

A doctor sits at her desk and smiles as she works on paperwork

 

Making Quality Care Possible for all Patients

Trinity Health does not refuse medically necessary or emergency care. Assistance is provided to low-income individuals and people with special health care expenses who live in our service area because everyone deserves access to quality care, regardless of their financial situation.

Apply for Financial Assistance

Please download, review and complete the following application forms to apply for financial assistance. Applications are available in other languages by clicking here.

Qualifying Services

The Trinity Health Financial Assistance Program may be used for all medically necessary hospital services, including inpatient, emergency and outpatient services for residents within our service area.

Which Services Do Not Apply?

Our Financial Assistance Program does not include the following:

  • Cosmetic surgery
  • Services that are not medically necessary
  • Services to patients who qualify for county, state or federal assistance; other assistance programs; or other health care coverage
  • Services that result from patients going out of their insurance network for care
  • Balances due to insurance deductibles, co-pays or coinsurance

Medicaid and Government Assistance Programs

Assistance may be available through various local, state and federal programs. We can assist you with this screening process and guide you to the proper public agencies. For assistance, please contact us:

Livonia

734-655-1755

Oakland

248-858-6196

Ann Arbor, Chelsea and Livingston

734-712-2009

Grand Haven

616-394-7200

Grand Rapids

616-685-6143

Muskegon and Shelby

231-672-4357

Other Bills

You may receive separate bills for other medical services that are related to your hospital visit. Please contact those service providers directly regarding any insurance or payment questions.

Select a location below to see a list of those providers that includes individual doctors, practice groups, or any other entities that provide emergency or medically necessary care at Trinity Health Michigan. These providers bill separately and are not obligated to follow the Hospital's Financial Assistance Policy or Process.

Services provided by Trinity Health Medical Group and IHA may be billed separately.

Payment Plan Options

Internal Payment Plan

Patients who are able to pay the account balance due within 90 days can call to make arrangements.

External Payment Plan

Our website is www.AccessOneMedCard.com.

We offer extended payment plans through our partner AccessOne. They offer no-interest and flexible low-interest payment plans that are tailored to your health and financial situation. Their program covers all patients regardless of credit history – and they never report to credit bureaus. Their customized payment options offer many benefits:

  • No credit reporting
  • Everyone is accepted
  • No hidden fees
  • Easy payment methods: online, phone, check, auto pay
  • Combined statements that include other medical bills and family members

Their patient advocates will work with you to determine the right plan for your situation, helping you pay in regular low-monthly installments you can realistically manage. To learn more, speak to one of their Patient Advocates by calling 888-394-3133 or visit their website at www.AccessOneMedCard.com.