Trinity Health Grand Haven Financial Assistance

Financial Assistance

Financial Application

Trinity Health Grand Haven Financial Policy

Patient Friendly Billing

Trinity Health Grand Haven is committed to providing excellent care to our patients from admission through discharge and beyond. Our patient friendly billing policies and procedures give patients several options when paying their portion of charges.

Trinity Health Grand Haven bills your insurance carrier according to the information you give us at registration. After your insurance carrier pays Trinity Health Grand Haven their portion of charges, or if they do not pay any balances left are your responsibility to pay. When paying any balance, whether you have insurance or not, you can make payments with cash, personal check, money order, VISA, MasterCard, Discover Card or American Express.

Contact Information

For more information about any of the available payment options, we encourage you to read through the information presented here and contact us with any questions you have. To make payment arrangements under one of the options above, please call 616-844-1590.

Prices

Below you will find a complete list of medical procedures and their associated charges that are offered by Trinity Health Grand Haven.

This information is intended to promote price transparency for patients to help them understand their potential financial responsibility for services rendered by Trinity Health Grand Haven. However, it is important to understand that the hospital charges listed below are only a starting point for determining the final cost of your treatment. There are a number of other factors which can play a role in the amount of your final bill, including, but not limited to, treatment for complications that could occur, changes in treatment plan due to your health, the need for additional tests or procedures, your insurance coverage, your co-pay requirement, if any, drug dosages, and the time spent in operating room.

The hospital charges listed below also do not include charges from physicians who provide services independent of the hospital. This includes your surgeon, anesthesiologist, radiologist or other professional services billed by the physician. You will be billed separately for these professional services from their offices and should contact them directly should you have questions regarding the cost of their services.

Patients should understand that the final bill they receive for services provided by Trinity Health Grand Haven may differ significantly from the charges listed below for the reasons identified above. Price transparency is a laudable goal, but there are many factors that can impact the final cost of treatment, and many are not subject to specific calculation before treatment is provided.

If you have insurance, your financial responsibility will also depend on your coverage, coinsurance, copayment, deductible, etc. For specific information about your insurance benefits, and how it will affect the cost of your treatment, please contact your insurance company directly.

If you have questions about a hospital bill or the hospital charges listed below, please contact us at, 616-844-1590.

Please click here to download the Trinity Health Grand Haven price transparency list.

Financial Assistance

Making Quality Care Possible for all Patients

Trinity Health does not refuse medically necessary or emergency care. Assistance is provided to low-income individuals and people with special health care expenses who live in our service area because everyone deserves access to quality care, regardless of their financial situation.

Qualifying Services

The Trinity Health Financial Assistance Program may be used for all medically necessary hospital services, including inpatient, emergency and outpatient services for residents within our service area.

Which Services Do Not Apply?

Our Financial Assistance Program does not include the following:

• Cosmetic surgery
• Services that are not medically necessary
• Services to patients who qualify for county, state or federal assistance; other assistance programs; or other health care coverage
• Services that result from patients going out of their insurance network for care
• Balances due to insurance deductibles, co-pays or coinsurance

An individual who qualifies for financial assistance will not be required to pay more for emergency medical conditions and other medically necessary care than the amount generally billed to individuals who have insurance covering such care (the “AGB limit”).

Completed financial assistance applications and other documents should be submitted to Trinity Health Grand Haven’s Financial Counselor. Acceptable methods of submission are:

• Mail: Please mail completed application to: Trinity Health Grand Haven, Attention: Financial Counselor, 1309 Sheldon Road, Grand Haven MI 49417
• In-Person delivery: Please drop off the completed application to the Financial Counselor located at 1309 Sheldon Road in Grand Haven.
• Fax: Please fax the completed application to 616-847-5573 with Attention: Financial Counselor in the cover letter.

Copies of the Financial Assistance Policy and the Financial Assistance Application are available in printable PDFs above. Copies can be requested in-person in the hospital’s emergency room and in all admissions areas, by phone at 616-844-1590 or 1-866-814-5419 or by mail. At the individual’s request, the documents will be provided without charge in printed form, by mail, by fax or by email.

An individual who has questions about financial assistance or would like help with the application process can contact the Financial Counselor office at Trinity Health Grand Haven by calling 616-847-5272 or by visiting 1309 Sheldon Road in Grand Haven.