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Thuy Orlando, MD

Thuy Orlando, MD

Family Medicine

Speaks

Languages

English

Provider Groups

  • Trinity Health IHA Medical Group

  • Trinity Health Medical Providers

Primary Contact

(734) 896-4110
Appointments (New Patients Welcome)
Provider Groups
  • Trinity Health IHA Medical Group

  • Trinity Health Medical Providers

Primary Contact
(734) 896-4110

Services & Specialties

Areas of Specialization

  • Family Medicine

Locations & Contact

Primary Location

Trinity Health IHA Medical Group, Primary Care - EMU

1065 N Huron River Dr
Ste 100
Ypsilanti , MI 48197

View hours
Monday
7:00am - 5:00pm
Tuesday
7:00am - 5:00pm
Wednesday
7:00am - 5:00pm
Thursday
7:00am - 5:00pm
Friday
7:00am - 5:00pm
Trinity Health IHA Medical Group, Primary Care - EMU

Also Affiliated With...

About

Thuy Orlando, MD, is board-certified in family medicine. Dr. Orlando has clinical interests in women's health, preventive medicine and chronic disease management. She welcomes patients of all ages.

Insurances Accepted

  • Aetna Better Health Medicaid
  • Aetna Commercial ALL PLANS
  • Aetna Medicare Advantage ALL PLANS
  • BCBS of Michigan Federal / Traditional
  • BCBS of Michigan Medicare Advantage PPO
  • BCBS of Michigan PPO Commercial
  • BCN Medicare Advantage
  • BCN of Michigan HMO
  • BCN of Michigan M Premier Care HMO
  • Blue Cross Complete of Michigan - Medicaid
  • Cofinity (Network)
  • Community Care
  • HAP Alliance Health & Life Commercial
  • HAP Alliance Health & Life Medicare Advantage
  • HAP Empowered (Medicaid)
  • Humana Medicare Advantage ALL PLANS
  • McLaren Commercial ALL PLANS
  • McLaren Medicaid
  • McLaren Medicare Advantage ALL PLANS
  • Medicaid - Michigan
  • Medicare (Traditional)
  • Meridian Commercial ALL PLANS
  • Meridian Medicaid
  • Molina Medicaid
  • Multiplan PHCS (Network)
  • Physicians Health Plan (PHP)
  • Physicians Health Plan (PHP) Medicare Advantage
  • Physicians Health Plan (PHP) Michigan Cares Network
  • Priority Health / Cigna Commercial
  • Priority Health / Cigna Medicare Advantage
  • Priority Health Medicaid
  • Railroad Medicare
  • Tricare (Humana Military) Non-Prime Plans
  • TRICARE (Humana Military) Prime
  • United Healthcare Commercial ALL PLANS
  • United Healthcare Community Plan (Medicaid)
  • Veterans Affairs Community Care Network
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Additional Resources

Education & Certifications

Education

Residency:
Providence Hospital Southfield, MI Obstetrics/Gynecology GME

Medical School:
American University of the Caribbean

Residency:
Providence Park Hospital

Board Certifications

American Board of Family Medicine

Provider Groups

Trinity Health IHA Medical Group

Trinity Health Medical Providers

Provider Ratings

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn More >

4.8 out of 5

(264 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

140 Reviews

09/19/2024

Dr. Orlando found a way to give me my life back after 3 years of GI bleeding and over 100 blood transfusions. She is the best.....

09/18/2024

Very welcome

09/18/2024

I am 79 years young and Dr. Orlando is the best family doctor I ever had, period !

09/16/2024

Great annual checkup

09/06/2024

A positive experience

08/21/2024

She was thorough, caring, and transparent!

08/15/2024

I was in and out.

08/13/2024

Appreciated her follow-up email with the lab results.

08/05/2024

Very nice and humble

07/30/2024

All good

07/29/2024

Great dr!

07/24/2024

She is very professional and listens patiently to everything I say. As a foreigner, going to the hospital is always nerve-wracking, but this time, thanks to Dr. Orlando, it wasn't. She is the best doctor I've ever experienced

07/22/2024

Wish them best luck and continue like that

07/17/2024

Translator was also great

05/21/2024

Everything went just fine and got all the answers I was looking for

04/25/2024

Very good

04/19/2024

I'm satisfied.

04/10/2024

Pleasant experience

03/22/2024

Excellent!

03/13/2024

Dr. Orlando was great! She listened carefully to my concerns and was thorough with my exam.

01/09/2024

i say 10 because the doctor staff was so nice.

12/22/2023

She's just very nice and she listened and I have a long story lol but most of all she got me referrals and clearances I really needed

12/21/2023

Dr. Orlando is a knowledgeable clinician. She reviews my clinical history and finds pertinent information. She answers my questions.

12/20/2023

Like I said, Dr Orlando is great, no complaints there.

12/07/2023

I would highly recommend Dr Orlando!

11/29/2023

Exceptional service from everyone.

11/21/2023

Very pleased. Big improvement over previous provider.

11/11/2023

She listens very carefully to me.

11/08/2023

Dr Orlando is very warm and pleasant, and makes you feel comfortable

11/04/2023

I look forward to being an established patient here.

10/24/2023

Dr Orlando listens, pays attention and remembers what we talk about.

10/13/2023

for the most part it was good. Would appreciate being able to get lab work at the same place.

09/22/2023

Dr. Orlando was amazing. Looking forward to seeing her again. If I see the nurse I had again I will ask for someone else. Not pleasant

09/21/2023

All was well, just rushed.

08/22/2023

A+ Dr. All the way!!!

08/13/2023

Happy with the experience

08/09/2023

Great

08/01/2023

Very helpful

07/25/2023

Service was good i made appointments for my husband to vist

07/24/2023

Glad to have found a new provider

07/22/2023

Dr. Orlando listens to my questions and provides answers I can understand.

07/11/2023

All around good check up! Felt seen and heard, which helps a lot :)

07/07/2023

We鈥檒l prepared for appointment

06/09/2023

I do not like Dr. Orlando based on previous care and she didn't impressed me this time in a way to change my mind on her.

06/05/2023

The doctor was Very patient good listener understanding gave me great feedback and explanations good directing me on explaining about my health

06/02/2023

Thank you so much, keep up the great work

05/21/2023

Dr. Orlando treats me humanely, recognizes I know my body, and how it feels. She reviews all past treatments, and my responses to ensure she prescribes the treatments that will be most efficacious for me.

05/19/2023

Dr. Orlando listens well, which I appreciate

05/15/2023

Dr. Orlando did a great job.

05/07/2023

I was happy to have gotten an appointment the day after I called. Everybody at EMU Urgent Care is wonderful.

04/18/2023

I felt that she was knowledgeable and professional.

04/11/2023

Dr. Orlando is a reassuring attentive provider and I appreciate her.

04/11/2023

1000/10 great experience every time I have a visit with dr. Orlando. She鈥檚 the best

04/06/2023

THANK YOU

04/06/2023

She goes above and beyond

03/31/2023

I very much like the people and service!

03/30/2023

In the past, she has done quite well so I am willing to assume this is more of a "one-off" situation. However, I will say my confidence in her has been shaken a bit.

03/30/2023

I thought the nurses were terrific.

12/28/2022

Dr. Orlando will take the time to understand all of my concerns thoroughly.

12/17/2022

Dr. Orlando is very professional, knowledgeable and makes eye contact when asking questions. She listens to my questions and responds thoughtfully.

11/29/2022

Dr. Orlando is very professional, approachable and really listens. She didn't rush me, even though it was just a medicare physical

11/16/2022

Dr. Orlando was wonderful! As a new patient, she made sure to go over multiple aspects of my health history and ensured I was up to date on all vaccinations and bloodwork. She was efficient, but I did not feel rushed.

11/12/2022

She listened to my questions and answered them in a manner I could understand

11/08/2022

PCP was great

11/02/2022

Everyone was great

10/17/2022

The doctor was excellent and I feel lucky to have her.

10/14/2022

Dr. Orlando is nice but is often dismissive and doesn't seem to understand the seriousness of my issue, that it impacts every facet of my life

09/27/2022

Dr. Thuy is amazing just check her google reviews!

09/21/2022

She was great

09/16/2022

I appreciate their hard work and time.

09/13/2022

First time meeting doctor Orlando, very happy with visit.

09/10/2022

I will continue health care at TRINITY

09/03/2022

Please reflect on trauma informed care training.

08/26/2022

Everything was great. One things that was okay was the wait time when I went into a back room.

08/24/2022

She is very sweet

08/24/2022

Dr. Orlando is a treasure. She knows what is important in life and will do her best to assure that I can enjoy good health and life.

08/20/2022

Dr Orlando is sweet and kind!

07/27/2022

Friendly, a good listener

07/25/2022

My usual Doctor was unavailable.

07/20/2022

Keep the Good Job.

07/14/2022

This was 2nd visit with new GP; she addressed all of the issues I brought up, suggested DME alternatives/treatment options, and made referrals. I was HEARD and left feeling reassured about course of treatment.

07/09/2022

Having a lab on site is very convenient and much appreciated.

06/26/2022

She is completely unaware of the severity of my health history.

06/22/2022

This was my 1st visit with Dr Orlando as I was looking for a new doctor after being unhappy with my visits at my past doctors office. When I met her I felt like I've been seeing her for years. So easy to talk to, seemed like she was genuinely concerned about my concerns. It's the first time I've felt 'heard' in a long time and I have hope for an explanation of why I'm experiencing some of the symptoms I'm having. So glad I'm making this move to her office

06/22/2022

The office has a positive vibe and everyone I interacted with was respectful and helpful. Dr. Orlando was sensitive to my situation, listened and then moved forward with a plan that I thought was appropriate and helpful.

06/15/2022

She's lovely.

06/15/2022

Everyone was professional

06/13/2022

*Dr. Orlando is always caring, concerned and informed. She explains everything in a manner patients can understand. For me personally, she directed me to a pain mngt doctor that literally changed my life & vastly improved its quality. Wonderful doctor!!!

06/11/2022

It was a bad experience. She was rude and disrespectful throughout the whole visit.

05/27/2022

This was an initial appointment with Dr Orlando

05/25/2022

Great experience again.

05/19/2022

Provider was knowledgeable and helpful, but she seemed rushed - I'd never met her before and she did not introduce herself to me, and she was dressed in casual clothes which surprised me.

05/13/2022

I received excellent service and care during this and all previous visits to this center.

05/11/2022

All staff were courteous and I am always treated with respect.

05/11/2022

Dr. Orlando was great. She listened to me and my concerns. She ordered blood work and got me set up with an obgyn.

04/23/2022

First time seeing Doctor Orlando was knowledgeable and treated me with respect. Love her .

04/22/2022

I came in for a UTI and was able to get a same day appt., which is important to me. Apt. was straight forward, and thorough & I was in & out quickly, but w/all questions/concerns take care of.

04/20/2022

Dr. Orlando listened to all of my concerns carefully & took them all seriously.

04/19/2022

This was my first experience as a new patient, and I was very satisfied with the prompt, caring, and professional services I received. For example, I received results of a blood test within 24 hours (much earlier than expected) and a clear treatment plan was created with me. I would definitely come back for any health needs.

02/22/2022

Dr. Orlando seems like a very kind knowledgeable doctor.

02/22/2022

First visit she was very knowledged and friendly.

02/19/2022

Kind, professional, friendly.

02/18/2022

I don't feel like my issue was addressed with any degree of importance.

01/29/2022

First time to this office and seeing this dr.

01/28/2022

The best I've had.

01/22/2022

She was great. One of the best doctors ive had in my life and its a privilege to have her as my primary doc

01/16/2022

I love Dr. Orlando! The receptionist is not very friendly and ignores you when you walk in. I work as a receptionist and was very struck by how COLD she was.

01/02/2022

My family has seen Dr Orlando several times in the past 2 years because Dr Whipple wasn't available or the next appointment was too many days in the future. We've been really happy with Dr. Orlando. It is really wonderful to have both of these professionals in the same practice and be able to meet with either of them for our needs.

12/20/2021

My first visit with this provider as my previous provider is no longer with IHA

12/14/2021

Dr. Orlando and her staff were incredibly kind to me and I felt respected. As a trans woman, I do not always have such a positive experience.

12/09/2021

Excellent and expediante

12/08/2021

Dr Orlando is very nice. It would've been nice if she had reviewed my chart (although I know there isn't always time for that). I did not feel heard or cared about as a patient.

12/04/2021

Great, got exactly what we needed to get talked about done

11/28/2021

Dr Orlando snd team are exceptional. She is a God-send to our community.

11/24/2021

I didn't realize how easy it would be to ask for help. It hurt so much to call to schedule an appointment. I was so upset to go in the office. I was even more upset to be in the room waiting. But the moment they didn't judge me and offered help with no restriction, made me feel safe. I am terrified of medical professionals and this was a good step in a better direction.

11/23/2021

Felt very comfortable with Dr Orlando almost immediately. Didn't feel like a first visit. Comfort level and listening mean alot to me, and I can already see I'll have that here with Dr. Orlando. Definitely coming back!

11/23/2021

Went good

11/22/2021

Dr. Orlando was very attentive and understood my health concerns very well. She arrived at a good diagnosis and offered options for next steps.

11/13/2021

Dr. Orlando - a pleasure meeting her.

11/03/2021

Excellent experience.

10/29/2021

Dr. Orlando and the rest of the staff are very nice and respectful.

10/22/2021

I have only seen Dr. Orlando for a few months, but I am very impressed with her patience, and respect shown towards me in really listening to my health concerns.

10/19/2021

Dr. Orlando and staff provided their services in a professional, friendly, and connected manner.

10/15/2021

Dr. Orlando was amazing. She made me feel incredibly comfortable while listening closely to my needs. You could tell she really cared. She was knowledgeable and thorough. She made sure to answer questions and make sure I understood what she meant. She was great.

10/15/2021

Overall very good service I just wish it was a little faster however I understand

09/24/2021

I appreciated Dr. Orlando's sensitivity to my needs in this post-hospitalization visit: issues of back to work needs, referrals to specialists and medication changes along with explanations of MRI results etc. I have also come to appreciate the Portal in a way that I had not before. With so many tests and reports, it is really great to have a space where I can review and remember them.

09/20/2021

She didn't seem to be very experienced, and as such I didn't feel very confident about her recommendations. Even her exam wasn't very thorough, and I felt like she was just trying to get through her questions and move on.

09/11/2021

Great! She was very nice and knowledgeable.

09/05/2021

Patient and understanding

08/24/2021

Dr. Orlando was great. After this visit I'm thinking about switching to her for my primary care doctor since this location is more convenient for me.

08/12/2021

She was genuinely concerned with my mental health and my new medications help a lot.

08/12/2021

Dr Orlando was very through and understanding. She went above and beyond what I expected and I'm so glad to have found her.

08/04/2021

I was very impressed with Dr. Orlando! I plan on changing to her services.

07/29/2021

It was overall great

07/21/2021

Excellent! Dr. Orlando is very attentive and willing to listen and trust my perspective.

07/01/2021

This was my first time with this provider after searching for several months and having a long awaited appt. cancelled at another IHA office. She was very calm and patient.

06/23/2021

Excellent experience with the provider. All questions answered and didn't feel rushed.

06/15/2021

I love Dr. Orlando! I feel quite happy to have her as primary care doctor after my previous IHA physician retired. She is incredibly kind and patient, and her medical knowledge is brilliant! I've also been very pleased with the IHA@EMU location-the partnership between IHA and the university seems like a match made in heaven for those of us who live and work here.

06/12/2021

First time seeing her as she had the earliest availability, and I was very pleased with my visit

06/09/2021

I was very happy with the experience.
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