She listened to my concerns, responded and put me more at ease.
Empathy, very professional, brilliant, touch, compassionate, good human being
Very positive experience
Dr. Simpkins is a wonderful provider. She is professional but also extremely compassionate, kind, and patient. She listens attentively and always explains her assessment and what it means in ways I understand. I always leave my appointments satisfied with the care I received.
Professional and thorough in all she does.
Excellent
Dr.Simpkins spent a significant time with me & my daughter who accompanied me explaining all the details involved in the visit, especially answering all the questions asked. It was a very comfortable meeting.
Thanked everybody with respect even thelab
Kind and knowledgeable
Dr. Simpkins has excellent bedside manners. She is attentive and compassionate and responsive to my requests. She follows up on orders and referrals. She is not rushing even when she is behind. I highly recommend her as a provider.
Dr. Simpkins is a good listener and is attentive to my requests and needs. She has great bedside manners. She is compassionate and is never rushed. I am really happy that she is my physician.
Always an excellent experience with Dr. Simpkins and the NP.
Knowledgable and empathetic care.
Dr.Simpkins truly listens and addressed my needs. I have sent someone her way already, very nice and attentive.
Heather Simpkins is an excellent provider and person.
I quite enjoy working with Dr. Simpkins.
Dr Simpkins excellently and expertly provides medical care.
Every interaction with Dr Simpkins is excellent.
Dr. Simkins listens well and very proactive
I feel confidence in Dr Simpkins
Again, Dr. Simpkins is an excellent health care provider.
I am so grateful my health care needs are met on the Trinity Health campus.
Very happy with Dr. Simpkins. Have been seeing her for 5+ years (?) and she is attentive, listens, explains and is well grounded.
Very impressed with follow up
Dr. Simpkins is very easy to talk to and really listens to you:)
I had a list of questions and Dr. Simpkins was very kind in answering them all:)
Dr. Simpkins is the best doctor I have ever had. She listens carefully and provides thoughtful responses.
All good
Excellent in every way!!!
She is very detailed and has helpful information to add during our meetings.
I have so much trust and confidence in her. I have mostly had good health and little illness, but when I have had a problem's well, she鈥檚 terrific! I have great confidence in her expertise and knowledge, but she also is considerate, kind, compassionate, and caring
Dr Simpkins is a very thorough and caring physician. She makes sure we have covered everything on my list. She goes over and above, even researching on the internet any new supplements I have questions about.
It is good to be back with a physician I trust
Always have excellent appointment with Dr Simpkins she go over all my concerns. She ask a lot of questions and she answers all of you concerns.
Provider was great at visit, but not at follow up on labs, or responding to my message.
A caring doctor who listened to me, analyzed the issues, gave several professional feedback and options, and allowed me to select one that I was comfortable.
Generally quite good.
Thoughtful, caring and thorough.
Courtney and Heather make a great team.
Dr Simpkins listens attentively, asks questions, lets me ask questions and calmly provides me information about next steps.
Always listens and I never feel rushed. Treatment has been excellent.
Dr. Simpkins is wonderful and I鈥檓 so glad she鈥檚 my PCP. She is diligent and thorough while still
Very happy with my services
Very knowledgeable
was easy to talk to and not rushed
Dr. Simpkins is wonderful! Very thorough and kind.
Dr Simpkins fit me into her schedule that day and didn鈥檛 rush through my appointment. She offered exceptional care
Dr Simpkins is very good. The feedback is in regards to appt needed today 12/15.
Video appt to talk about medication change which was resolved and reassuring..
Treated with respect.
Dr. Heather Simpkins in an exemplary physician. I have feel listened to and she spends so much time helping me to find alternative solutions to just taking drugs... I want to understand why my body is doing what it is doing so I can try naturally to heal it, which works almost all the time. She has been crucial in my healing.... I was severely traumatized numerous times as a child my physicians, as well as one of our children by an orthopedic doctor. We need more doctors like her.
Dr Simpkins is an outstanding, caring, touoghtful physician.
I am very happy and satisfied with her approach and treatment plans.
Dr. Simpkins is always very attentive and careful with all my concerns and comments that I bring to her regarding my health.
I am blessed to call Dr. Simpkins my PCP. I refer her to everyone who needs a provider who truly cares.
I really appreciate that Dr. Simpkins does not stare at computer the whole time I am in the room. She is very interactive. I really feel like she see's me as a client and not just the paperwork trail that medicine can be.
Dr. Simpkins listen to my issues and suggests treatment. She involves me in the decision making. She is very compassionate and attentive.
Dr Simpkins is the best PCP provider I鈥檝e ever had.
Dr. Simpkins is an excellent doctor. She is always familiar with my complicated health issues every time we meet. She takes the time to patiently listen to my concerns. It is so obvious that Dr. Simpkins is completely focused on providing the absolute best care possible. She has made my long and difficult recovery easier over the last five years.
Very satisfied with the care provided to me
Dr. Simpkins is up to date on my medical history, answers all my questions, and offers useful suggestions. She is proactive about suggesting simple procedures, like a blood test, to spot unseen maladies. Because of a blood test, I stopped eating sugar and I am no longer pre-diabetic. She is an excellent practitioner.
The doctor always listen and answers my questions
Looking forward to working with her.
She is knowledgeable and explains things in a way I understand
I was very pleased with the services rendered.
Very thorough
Timely & courteous
She is a good doctor and my third PCP from IHA.
I feel better mentally and physically after doctor came up with a solution for my necessary medication for controlling my BP.
Dr Simpkins listens to my concerns, gives informative feedback and I never feel as though my appointment is rushed.
Everyone was pleasant and helpful
Dr Simpkins is excellent
Very happy with my experience.
Dr. Simpkins is professional, caring and attentive. She is a good listener and know my issues. She listens to my concerns and address them. I enjoy interacting with her.
very happy with the care I received.
Personable, kind and knowledgable.
Personable, professional, knowledgeable.
Heather Simpkins is a very thoughtful, caring, exceptional physician.
I felt confident that we had a plan to move forward on for my care.
She is excellent - very understanding and thorough.
She was very glad to answer all my questions.
Hope you keep her!
I liked that she looked at my lab results history going back to 2008 and used them in her analysis. I also appreciated the honest "I don't know" to one of my questions.
Dr Simpkins is very knowledgeable and I always leave with a plan. She is a genuinely nice person.
Excellent experience
Dr. Simpkins takes time to listen and explain, and always makes me feel valued.
I like her very much. Listens and is very helpful
Dr. Simpkins was kind and caring to our 96 yo father.
Dr Simpkins is consistently the best Doctor I have ever had.
We are very pleased with our new PCP and the facilities.
Dr. Simpkins has my utmost confidece.
Appreciate the opportunity to check some health maintenance questions
Thank you very much for all of your time and consideration.
Only a short wait; all issues were discussed, length of consultation appropriate.
Too often it takes a long time to get an email response to a question. We work fairly well together because I am not a very needy patient. I do much of my own research.
Great Doc
went above and beyond. Gave me quality time even though I was the last patient of the day
I really appreciate her and all of her staff. Very accessible, caring and welcoming.
You have on of the TOP people i the medical profession in Dr. Simpkin. Try to keep her happy.
I never feel rushed, she answers questions clearly, takes proactive care.
She listens well and answers any and all questions. Very personable.
I would highly recommend Dr. Simpkins.
Dr. Simpkins is the best, always listening and helping me with medical issues I am experiencing
She supports my desire to be treated holistically and works with me to provide information on improving my health with lifestyle changes to prevent the need for medication.
Very good
I feel comfortable talking to her
i highly recommend this Dr&place
Very happy with this provider!
Dr Simpkins is a trusted partner in my health care. She is great
Very efficient staff
Dr. Simpkins was wonderful, she was friendly, relaxed, listened to me, answered my questions, and seemed to truly care about my wellbeing. This has been a stressful time for me and I was so thankful to have this go well.
Professional, compassionate, listens, hands on, 鈥淏est's, dedicated a
She listens to you and answers your questions. I don鈥檛 feel like she is in a hurry to move on.
Dr. Simpkins is both very professional and personable. My appointment was on time, and she was very thorough. I highly recommend Dr. Simpkins!
I appreciate Dr. Simpkins and the ease to be able to get and appointment
Dr Simpkins listened to my concerns and was open to recommending an approach consistent with my comfort level.
She was much more relaxed this time, and she had time to answer my questions.
It's very important to me that my Dr follow up regarding my test results
Dr. Simpkins is always very attentive
Went well
Answers all my questions very understanding
Again, Dr. Simpkin is top among the best Doctor that ever treated me. Am 85, know hundreds of medical physicians, nurses and other medical practitioners and Dr. Simpkin is "top notch"
Always great!
Dr. Simpkins is a very pleasant easy to understand physician. She listens to what I say and doesn't talk down to me.
Give her a bonus. She deserves it!
Have recommended Dr simpkins to anyone and everyone looking for a pcp.
very knowledgeable and listens to my concerns and worries
Very good
Dr Simpkins is an excellent clinician who is very caring.
My provider did a good job, however it took weeks to an appointment.
when I reviewed the visit results I did not understand why one of the blood draws was needed
I trust Dr Simpkins totally
Dr. Simpkins is great! I am very happy with the care i receive
Dr. Simpkins called me and we went through everything professionally. However after this experience I will know longer ever bring my (business) healthcare needs to any organization under your umbrella.
I think the best thing about this provider is that she takes me seriously even when my symptoms are vague. She asks good questions and refers to my record and comes up with some things to try. I always leave feeling like I have a plan.
Quick in & out.
I love Dr. Simpkins!
Super grateful for this team!
Caring and comfortable
It's almosy a week later, and my health seems to be really good.
An excellent physician. Very fortunate to have her as my DOCTOR,:
She kept on top of my tests and called me on a weekend night to let me know the results and meds prescibed.
Like my provider very much
She addressed my needs and questions within a short period of time.
Gave me excellent suggestions for future treatment
Doctor Simpkins is a very caring provider
The nurse and office staff were polite and efficient. I appreciate everyone's help. Thank you.
With the time allotted, provider did the best she could.
excellent experience
Friendly and knowledgeable
Dr. Simpkins is good excellent
It was all good
I'm glad I changed primary care doctors. Dr Simpkins is professional and kind. My previous doctor was a joke.
Took over three months to get my initial appointment, but well worth the wait.
My provider is incredible! Very kind and helpful
Incredible!
Heather Simpkins is smart, caring and professional.
Dr. Simpkins is skilled and knowledgeable as well as pleasant.
I am extremely pleased with the care I received.
I felt heard and she provided great care.
She made an embarrassing situation seem very normal. I'm so relieved.
Dr. Simpkins is the best. Listens, always happy, explains a
Excellent at organizing data and symptoms in arriving at a diagnosis; explained things in detail
Overall, from staff to physician, service was outstanding.
Very professional and knowledgable in her field.
Dr. Heather was kind and caring during my visit.
Good follow-up on previous concerns
I also want to say that in addition to the doctor, the medical was very good and also helpful. I was in with concerns about my blood pressure, which I felt has been rising, but which is also always higher in a medical office. She set up the cuff to measure the BP automatically 3 times and left the room. My systolic BP dropped al@most 30 points when I was alone, which was likely more accurate. It was her idea, and probably provided a more accurate picture of my BP.
I had a great experience with Dr. Simpkins who provided excellent care in my visit.
She is a good, 2nd tier physician
On time, personal was very helpful. Dr Simpson did not rush me.
Dr. Simpkins is wonderful!
She answers my questions and even researched my supplements on line for me.
She seems like she cares, knows what she's doing, easy to talk with, doesn't push her own feelings, is always professional and kind.
Satisfied.
I have a great deal of respect for Dr. Simpkins. She is very knowledgeable, she listens to what I say, she communicates very well, and I think we understand each other very well.
*Dr. Simpkins is a great primary doctor. I really like going to her. She has only been my doctor since *Dr. Joel left IHA practice. I picked a great doctor for me.l
*Dr. Simpkins is a great provider - very personable, knowledgeable, & kind.
Excellent.
Excellent care.I just switched from another primary care physician and facility.
Dr Simpkins always kind and a good listener.
Felt the concern more than in past for some reason. Very happy with care.
Dr Simpkins is a joy to work with.
Listened well. Good discussion of problem and next steps.
Enjoyedbeing in her care
Dr Simpkin Is great. Always kind and friendly. Listens and provides great information
Excelent
Need to explain in depth about health issues. I feel like I didn't get answers from her .I was very upset leaving the office.,but she didn't have the answers to my questions.
This was my first appointment with Dr. Simpkins since we moved to this area last February. I found her extremely thorough in her profession. She listened to my concerns and addressed them immediately. She is very approachable and treated me with utmost respect. I look forward to her as my General Physician going forward.
It's always a pleasure meeting with Dr Simpkins. She's very attentive to my health and answers all of my questions.
I trust her. I've been seeing her for several years.
Dr. Simpkins is such a great listener and problem solver, and I really appreciate the time she takes to connect and really understand a patient while looking after patient care.
Everything went very well.
My doctor is really thorough and made it easy to understand my issues/fixes.
Dr Simpkins was so knowledgeable, kind and empathetic to everything that's going on with me. She respectfully talked to me and helped me with my mental health struggles as well as weight issues. I have been with IHA for years and just switched to Dr Simpkins and it was the best decision I've made. Although it was a long wait, I don't even mind bc the care was worth it.
Dr Simpkins always listens and is extremely knowledgeable.
The IHA is an amazing clinic, I love Dr. Simpkins. She is awesome.The nurses and attendants are polite and the clinic is always clean.
Best provider that actually listens to your concerns and treat you with respect and compassion. It makes all the difference.
Overall excellent.
Dr. Simpkins is an excellent doctor.
Professional, pleasant, answered all questions.
Excellent
Very thorough.
The Dr. Was very informative and listened well to my concerns.
Dr. Simpkins is always attentive, concerned and listens!
Provider is excellent and always has been. Receptionists/clerks are very unprofessional and often rude.
All is well.
Dr. Simpkins is terrific - she really listens and is very knowledgeable.
My provider is knowledgeable and caring, a good combination.
Dr. Simpkins demonstrated true concern and care for my medical issues.
I'm extremely happy to have Dr. Simpkins as my PCP. I was a patient of Dr. Smith for years and selected Dr. Simpkins without any knowledge of her. I feel she really listens to me and is interested In me. When I see her I feel as though she remembers me and my personal situation. I feel blessed to have her be my PCP.I have confidence that she has a broad background in order to evaluate my medical needs.
Nice, young, knowledgeable MD.
I am very satisfied with the care I have experienced with Dr. Simpkins and all the physicians I have seen through IHA.
She was very hands off. Not thorough at all. Whole exam lasted maybe 1 minute.
She's always warm, knowledgeable, and energetic.
Very satisfied
Dr. Simpkins is knowledgeable on my health and offers good health plan moving forward. She Is pleasant and always takes time to discuss any Issues brought up.
Very good.
The experience was very good, thorough, personal and informative. Dr. Simpkins has great rapport & connects in a personal way. I really appreciate her expertise and warm personality!
She was extremely helpful
Provider fine - waiting to be checked in, not.
This was my new patient visit. All went well. I had a very good experience with my new provider, Dr. Simpkins
It was good
Excellent
All good
I use her always. She is the best
Dr. Simpkins is very thoughtful, thorough and caring.
She's always very good.
I really appreciate Dr Simpkins, I feel very fortunate to have her as my physician.
Dr. Simpkins is articulate, bright and caring.
Excellent knowledgeable about new findings and recent hospitalization.
I've always been pleased with the care at IHA.
My biggest concern was dismissed. The doctor gave the impression that she did not want to be there nor did she really care about what my issues were. She was abrupt and dismissive.
Dr Simpkins is excellent, and I feel like I get great care from her and the staff.
Everyone was kind and listened. The Doctor spent the time to explain and listen.
I really liked Dr. Simpkins. She listened and had good ideas about my care.
I have been a patient of Dr. Heather Simpkins for several years now, and feel fortunate that I am able to schedule with her as necessary. She listens very well, and explains her diagnosis or recommendations for further testing or alternate options very well. I never feel rushed when I am with her, and the medical assistants who support her are also very professional.
Dr. Heather Simpkins is always extremely nice, professional, listens and explains well, and is knowledgeable. Also trusts and respects my own knowledge/judgment. Never condescending.
I didn't have to wait in the waiting room at all so that was nice.
Very impressed with service. Was looking for a new provider and feel I have found that with Dr. Simpkins.
I had a great experience
I truly felt like she listened to me with respect and without judgement of my fears
This was my first visit after Dr. Joel's departure and I was a little lost trying to determine who to see. When I called the office to inquire I didn't get much direction so chose Dr. Simpkin's based on descriptions of specialties. She was helpful (but I still miss Dr. Joel)
Dr. Simpkins is very nice and detailed
Dr. Simpkins is an excellent doctor. She is well organized and very thorough. She knows my very complicated medical history in detail. She listens patiently and takes enough time to address my concerns. I feel I receive excellent care every time I see her. Most importantly, she is kind and has an excellent bedside manner. I cannot thank Dr. Simpkins enough. Also, I had a good encounter with Nurse Abbey. She worked hard and made sure that I got everything I needed. Thank you Nurse Abbey!!
Dr. Heather Simpkins is really good from my perception. She listens to me and I feel we are a 'team' in my care. That has not been always true @ IHA! [....]
1st time with provider - very happy with visit.
Excellent staff and physician
Dr. Simpkins listens well, has my medical information on her laptop and is very willing to look at my health records.
Dr Simpkins is smart and caring. She is the very best doctor.
Good communication. Dr. Simpkins listened to my concerns and outlined a plan of action.
Provider was great but 15 min physical was too quick. Not worth coming in to office.
Dr Simpkins was friendly and thorough
Exceptional care, everything I could want in health maintenance visit.
All the staff, from the desk staff, to the nurses and the doctor, all of them connect with you, take time to listen and treat you as if you're the only one in the place.
Hard to get a read. It was my first visit and it was brief.
Very helpful
This was my first visit to see Dr. Simpkins as my new PCP. I was impressed and liked her. She listens well and provided some good advice. I am looking forward to continuing with her as my new primary doctor.
Dr. Simpkins is the best General Practitioner I have had. She Is an excellent doctor. In my opinion she is a doctor that truly helps people and cares about their health and well being.
Everyone deserves praise at this office. Jobs well done
I called with a urgent matter and only wanted to speak with Dr. Simpkins. She and the office worked to get me in the same day! I have been seeing Dr. Simpkins for several years now, she is the best Dr. I have ever had and I am 62 years old! Takes her time, really listens to me and always advises me with the best care options. I really appreciate her as I am a patient who suffers from anxiety and see her more often to stay on top of it. Dr. Simpkins and this office are the best.
Knowledgeable about condition Thoroughly discusses treatment
Dr Simpkins is knowledgeable, conveys caring
Overall all was good except the wait time. That delay ended up causing me to wait another day for a prescription.
I really like her. I have always gotten a quick and helpful response to any problem, a video appointment when that was helpful, an antibiotic last fall when I had an infection. She is personable and approachable and highly competent. I have confidence in her expertise.
I felt like my concerns weren't taken as seriously as they should have been. I feel like more could have been done other than saying I need to just ignore it and not worry.
Acceptable.
Fair
Dr. Simpkins is a very caring and knowledgeable doctor. Amy, the assistant also very attentive.
Doctor Simpkins took the time to talk me through the evidence about the safety each of my medications during pregnancy. She is always super friendly and informative.
Excellent
They were in a hurry that day. I was their last patient.
Dr. Simpkins is always friendly and helpful.
This was my first time seeing Dr. Simpkins, but I recently switched to assigning her as my PCP. We did not have my full medical history on hand, so we worked to establish care & treat an active infection.
Dr. Simpkins is always wonderful. She's down to earth and a good listener. She very knowledgable and sensitive to my needs. I'm 90 and I know I can be impatient sometimes. She is always very patient.
Dr. Simpkins knew my medical history on this issue, performed the examinaion expertly, and explained clearly what steps to take next. She is an excellent doctor.
I am very happy with the care and advice that I have received.
I felt comfortable
thorough
She is a conscientious and compassionate PHYSICIAN!
The provider was thorough, well prepared, knowledgeable and helpful.
Very good.
This was our first meeting. Previously, I had been Dr. Winston's patient for over 40 yrs. After meeting w/Dr. Simpkins, I felt very confident in her abilities. She is very easy to talk with and very thorough.
excellent!
She gave me my physical and helped cure the rash on my face (due to make issues).
I made the appointment to establish care and address some concerns I was having in regards to how I was feeling and my overall health. I felt that the provider did not listen to me, and did not have any care or concern as to why I was there. I left feeling like a complete fool, and was not offered a single solution to any of the symptoms I was experiencing.
