Awesome
All was very good!
Dr Chen acted as if he had all the time in the world for me.
Always pleasant and caring
Dr. Chen is the best doctor ever, he is a wonderful person and a good listener. He always makes us feel better when we meet with him. He performs his job very well. Thank you Dr. Chen.
Dr. Chen makes me feel better every time I go to see him
We have been coming to Dr Chen for over 20 years and he is consistently attentive, caring, knowledgeable, and informed. I have full confidence in him.
Amazing doctor who is very understanding and thorough.
All Trinity staff members appeared to have a sense of urgency -- no idle time.
I trust Dr Chen and what he tells me because I think he has my interest in mine. He鈥檚 a very good doctor.
Great service
Dr Chen is the best primary care Dr I ever had. He is very caring and kind and explains eveyrhjng clearly and addressed all my concerns
He has been great doctor since I started seeing him years ago. He listens closely and helps to the best of his ability
Dr. Chen was very good; listened; answered my concerns.
I was very happy that he got me in the right treatment quickly.
I would recommend Dr Chen without any hesitation.
I left the building feeling cared for
I have been seeing Dr. Chen for 4 years now, and I feel like he always takes the time to hear my concerns and provide appropriate care.
I wasn't able to describe my issue very precisely. Dr. Chen patiently narrowed it down until he was able to examine all relevant possibilities and offer advice about how to react if it didn't resolve itself in reasonable time.
Dr. Chen always on target with my care. Takes the time to explain things to me and never seems to busy for my concerns. I am truly blessed that I am under his care.
As I get older, I have more aches and pains and I'm still learning how long to wait to see if a symptom resolves itself before I make a doctor appointment. Dr. Chen takes every complaint seriously, so I can be confident that if he tells me it's minor, it probably is.
Very good
Always a very good, informative, and helpful experience.
No complaints
This Doctor is one of the best. I have had the personal experience of his care since 2009. His patience in listening to your concerns, and the care he has given to my health needs are 2nd to none. I am of a particular age and he has made sure that all necessary treatments are in place. He respond to messages promptly, and I would definitely recommend this Doctor, if you have the need. He's a good person to have in your life.
Dr.chen was not rushed he explained issues he was concerned about. Ask about my concerns. Congratulated me on my 25lb wt loss. Explained about labs he wanted for me .Asked if I had any issues we had not covered. Great eye contact looked at me and not the computer when talking to me.
I feel the physician and staff care about my well-being
I have been very pleased with Dr Chen the past two years. I am lucky to have found this practice when we moved here.
Very knowledgeable. Listens well. Communicates clearly.
Dr Chen is very thorough.
very satisfactory
Dr Chen is excellent
They have always maintained this level of service
Covered all my concerns.
Dr Chen always has my wellbeing in mu
Very good experience with a doctor
Excellent and friendly
Always pleasant and patient.
I am so happy that I was able to be seen by Dr. Chen! He got me a great course of therapy and treatment plan and my condition has improved greatly. When I suggested a less aggressive course, he supported that choice without any judgment.
Dr Chen listens and explains things very well.
Dr Chen always explains the condition and options to consider.
No complaints or comments. This is a fantastic facility staffed by skilled and caring individuals.
Appreciate Dr Chen
Dr chen is always up on the latest medical wisdom and listens well. no condescension.
Dr Chen does an excellent job explaining labs and concerns he may have. Very patient and polite
Efficient and extremely caring
Thank you for always taking the time to listen to my concerns.
The last thing you want when you鈥檙e not feeling well, is to have to wait an extended time. This office does a great job getting you seen in an expedited manner.
I appreciate the opportunity to submit questions through MyChart anytime (and get responses!).
Dr. Chen always takes time to help me understand my health conditions and what he is doing to provide me with whatever it is that I need to do to have the best possible outcome. He is always kind, professional, and very respectful. I appreciate that he continues to study about the future of healthcare and it sounds like he keeps up with the latest medical research.
Overall, a good experience. I appreciate having Dr. Chen as my doctor.
One of the best primary care doctor's I have had in many years.
The physician was excellent and the office staff was great.
Excellent experience, I felt respected and cared for.
Provided recommendations and referrals for continued health care
He's patient and helpful.
Dr. Chen is outstanding! Wish he was closer to my home, but he鈥檚 worth driving to rather than finding someone else that鈥檚 closer
Good service. Happy with their service.
What can I say? Dr Chen is popular馃き
Really appreciate the thoughtful approach Dr. Chen takes as he evaluates our needs.
He is very knowledable and when I leave I have all the tools in need in dealing with the concern's I had going in.
Dr Chen always takes his time with me.
Thank you Dr Chen
Always interested to engage in my situation.
Very informative!!
Understands the issues that I am having and expresses the right amount of concern and possible suggestions
Dr Chen is a very good doctor. I have a lot of confidence in him.
Dr Chen the best doctor I have
Awesome
His bedside manner is excellent.
Dr. Chan always takes time to explain things carefully and he's a wonderful listener. He has an extremely good doctor. We are very blessed to have him.
Been going there a long time
Listened and offered good medical advice
Dr Chen is the best.
Dr. Chen is the best!
I never feel rushed. Dr. Chen always takes good care of me.
I never have to wait very long and Nurse Kim is a terrific .
Dr. Chen was a great doctor
Dr Chen is an excellent doctor and I trust him, which is a rare find these days.
The quality of care from Dr. Chen keeps me coming back to this practice.
Dr. Chen is detailed, trustworthy, and compationate.
Dr Chen is a great doctor and I trust him to make the best choices for me and my family
Dr Chen is the best primary care doctor I had in my life. Dr Chen is kind, always consider everything and explains things the way I understand them. I am blessed to have Dr Chen as my primary care physician.
I felt comfortable and unhurried. It was a positive experience .
Dr. Chen is a reliable and thoughtful provider.
Dr. Chen was my primary care physician a few years ago. E moved out of state for awhile and recently returned to Michigan. We were very happy to be able to choose Dr. Roger Chen, again. Everyone should have a physician like him.
Dr Chen is the best!
Dr Chen has been my dr for years. I trust him implicitly. He is always kind and respectful and treats me as a partner in care. I have never had a better primary care dr.
Dr. Chen is very thorough. He knows my history and is always willing to listen to and address my concerns.
Dr. Chen is super!
I never feel rushed and I can ask all my questions.
Dr. Chen listens and explains issue and concerns very well.
I trust Dr.Chen & Kim
Keep up the great work
As always, a very positive experience!
Dr Chen and staff were friendly, efficient and comprehensive in answering my questions.
Dr. Roger Chen is outstanding in every way. Not only is he gifted and works hard to be the best doctor that he can be, but more importantly, he truly cares about his patients and has gone above and beyond as mine and my son鈥檚 doctor.
Dr. Chen is an amazing, skillful, caring doctor. I feel very fortunate to have him as my PCP.
I felt valued as his patient and he helped me understand everything we discussed. They orovided me with info to proceed.
Dr Chen has been my doctor for just about 20 years now. That says a lot about Dr Chen. If he wasn't an excellent doctor, I would have found someone else during those 20 years. And I'm picky
I've been seeing Dr Chen for years and I totally trust him with my health care.
Dr Chen is a great doctor and makes you feel like a good friend that you can trust
Excellent experience
Dr. Chen explained everything in detail and alleviated my fears about the condition
Dr. Chen is great, his nursing staff is great.
Dr. Chen has always taken time to explain issues and leave me in a calmer mood.
have been a patient of Dr Chens for years
Dr. Chen was very helpful
I've been a patient of Dr. Chen for a very long time. He is very attentive to the needs of his patients. He thoroughly explains his concerns regarding your health in the present and any long time effects a situation may bring. He always has a pleasant demeanor.
All around great experience. Check in staff were friendly, nurse was so personable and professional, doctor was great!
He always listens.
I just love doctor Chen. He鈥檚 terrific
Nurse was excellent
Doctor's notes from exam were impressive and thorough.
Cared about my well being
Goes above & beyond
Dr. Chen, is professional, thorough, compassionate, and truly is up-to-date when he gets in the room. He is an amazing doctor.
Dr. Chen is very knowledgeable and kind.
I have been with Dr Chen for many years and feel confident and comfortable with him. He knows me and is kind, patient and eager to help figure things out.
Highly recommend Dr. Chen and staff....unfortunately for others, I think he is completely booked up and isn't taking new patients
Doctor did not seem interested in listening/understanding what I was asking. Doctor seemed uncomfortable/irritated by questions. I am having medical issues that I don't know how to explain, I felt stupid explaining them to him because I was told that can't be right. I will switch providers from now on.
Dr Chen is so kind and knowledgeable
Dr Chen is a wonderful doctor he's kind he's patient and he's respectful I'm very glad that he is my primary
Dr Chen and his staff are great.
When Dr. Breakey retire, I would like for Dr. Chen to be my primary doctor.
Dr Chen is consistently wonderful. He is thorough, balanced, kind, respectful, and a careful clinician. He is great about talking through his thought process rather than handing down edicts. He listens to what I have to say, and responds appropriately but isn't a "puppet" dr, it always feels like a respectful partnership where we exchange information. He respects my knowledge of my body and I respect his knowledge of his profession. He truly feels like an ally in care and I trust him implicitly.
A very good doctor and nurse ! Front desk receptionist a little unfriendly but maybe having a bad day.
If I didn't feel like this, I would have a different doctor in adifferent practice.
Dr.Chen is a very good doctor.
I also depend on Kim, Dr. Chen's nurse to take good care of me.
Best in town
Dr. Chen and Kimberly are excellent to interact with, always taking my concerns seriously and listening.
Dr. Roger Chen is very patient and caring. Wonderful doctor!
Dr Chen was very helpful and responsive to my concerns.
Dr. Chen has been my primary doctor for years, and I hope that never changes, because he's honestly the best physician anyone could ask for!
Dr Chen has always been great.
My experience at this provider location has always been outstanding.
Dr. Chen is patient and knowledgeable and explains things in a clear way.
Nothing more to say about the doctor. I respect his time and I am prepared for the visit and discuss topics in an efficient manner. I feel he is operating in the same manner for the overall respect of the health care system and other patients.
Dr. Chen is an excellent PCP. I would recommend him to anyone without any reservation.
Doctors offices always make me nervous, however, the entire staff at IHA has me feeling comfortable as soon as I walk in the door. I have always had good experiences while visiting.
Always great service.
Always professional but also caring
good listener to my concerns and is caring and thorough
I trust Dr Chen. He listens to all my concerns.
Excellent Service
Extremely good explanation of
He is outstanding and my entire family loves him!
Glad this is my provider!
Been a patient of his for years. Really appreciative his compassion and listening.
Love Dr Chen 馃槉
Listens carefully, answered questions and asked questions. Seemed to be truly sincere.
I can't speak for any of the other providers in this office as I have only seen Dr Roger Chen. This review is based on Dr Chen only
Again, he is wonderful. I stay with IHA because of Dr. Chen
Very professional
He lesson to what I have to say
I am always taken care of by this doctor.
Takes the time to make sure I understand everything.
This office makes coming to the Dr. easy!
Despite me even showing up 5 minutes late for my appointment because I got stuck in a traffic jam, the staff was still very courteous and took time to answer my questions and to listen.
dr chen was good and explained things
Dr. Chen is superb!
Dr. Chen Lessons to you explain things to you doesn't rush you and the very best doctor that I can expect to have
Excellent like always!!
All Concerns were Discussed & Answered with Bloodwork
As always, Dr. Chen was very kind. Listen to all my concerns and analyses them carefully and explain the treatments and the tests that due very clearly. I could not have asked for any better care provider than Dr Chen.
Great
The experience was very good. I was very happy that he answered all of my concerns and spent time answering questions.
As per usual *Dr. Chen is professional, knowledgeable, excellent doctor.
Dr. Chen is very good and listened to my questions and concerns. He spent a good deal of time explaining my current prescriptions and the coordination of my medications.
Very knowledgeable, straight to the point in discussing my problems.
Being with same provider for many years he pretty much knows all my health issues and keeps them in check
Dr. Chen is top-notch! Listens well, explains well, thorough. Could not ask for a better primary care physician!
Excellent
I was very satisfied with Dr. Chen and the admin staff.
Haven't seen Dr. Chen in decades. Good to see him. The man doesn't age.
My visits with Dr. Chen are always positive. I have been going to him for a very long time, he knows my health history, listens to my concerns and recommends the best team available when I need referrals (Physical therapy, Nephrology, etc)
Had a great experience. I loved that the provider gave lifestyle change options instead of just prescriptions.
Fully engaged
Dr. Chen always makes me feel comforted, he's kind, very knowledgeable, a good listener, answers all my questions, and I feel as if i'm being well taken care of.
The Doctor was very attentive while listening to my problems and gave practical solutions to them. Also, leaving further treatment options open after my initial prescribed ones.
Dr.Chen is very professional, compassionate and knowledgeable. You can tell he truly cares about your well-being. Kim is awesome!!
Good experience. I filled out paperwork on line but had to do it again in the office.
Dr Chen is a good listener and alllowed me to give input.
Very good, got all the information, advice, and direction needed to help me resolve my medical issues.
I always feel important and respected. I feel that I am receiving excellent care.
Dr. Chen is a knowledgeable, caring physician. I have been going to him for many years and regard him and his diagnosis highly.
Dr. Chen was great! I'm glad I am connected to him.
Dr and front desk stalk were very late and office was not open on time
Both the nurse and doctor were incredibly thoughtful, informative and considerate when talking through my health concerns
This was my first time visiting this practice and provider. First time at an IHA facility. It was a very good experience.
Excellent, as always.
As always, I felt I received thorough and specific information from Dr. Chen.
I have been seeing Dr. Chen for several years. I trust him with my health, he has always been so thorough during my visit. I would recommend him highly to anyone.
Dr Roger Chen has always provided me with the best medical care. He takes the time to explain things in lay-mans terms, Is personable, and listens to any Issues you have.
Dr. Roger Chen and Staff always are very courteous, caring, professional, kind, and up onEverything and know what I need to stay well. I have been a patient for about 15 years. And honestly Dr.Chen has never made me feel like he was in a hurry. He is always very thorough and always answers all my questions. Best Dr. I have ever had!
Dr Chen is the best. He has been my primary physician for over 15 years and I have no intention of changing
I had a very good experience during my last visit to the provider. He explained me everything and showed his concerns about me.
Dr Chen is the best doctor I've had for primary care
Efficient
Dr. Chen is an excellent physician. He listens and provides sufficient time for discussion and concerns.
Dr. Chen and [. . .] are great!!!
I have been a patient of Dr. Chen for a very long time. I trust Dr. Chen with my healthcare. He always takes his time to listen to my concerns, he responds to my questions in depth. He offers his suggestions of the best possible care for me. Truly enjoy being an IHA patient.
Keep up the excellent work
This was my first appointment with Dr. Chen. I was happy with how the appointment went.
I loved Dr Chen! He seemed genuinely caring and concerned for my health problems.
Very Good
Very positive experience. Both nurse and doctor were friendly, professional, responsive, and caring.
Ok
Doctor Chen spent adequate time to listen to my concerns and gave appropriate direction. His reassurance allowed me to proceed with confidence.
I am completely satisfied with the service of my provider.
Dr. Chen is very knowledgeable, explains things well and very importantly, listens carefully
Very attentive and professional
Amazing.
Dr Roger Chen and the staff at IHA Arbor Park provided exceptional patient care (as they always do).
Very nice and professional
I am a retired Medical School Professor. Roger Chen is a superb clinician with finely tuned inter-personal skills. I am lucky to have him as a PCP.
Dr Chen is excellent.
A very thorough experience.
Just pointing out that the office forgot to open in the morning. I had to call while waiting outside
I am happy with this provider. he listens & answers my questions and is very thorough.
Dr. Chen is outstanding. Listens, cares, provides excellent care.
Dr. Chen is always thorough and thoughtful--always appreciated.
Dr Chen has always been helpful
Exceptional Doctor and staff
This was initial visit. I moved and needed to find new doctor. Dr. Chen is good choice. I feel comfortable with him and his staff.
Great
Great!
Very professional! Caring and concerned! Thorough and knowledgeable of my health history.
The nurse was super nice and friendly, and Doctor Chen was as great as ever.
Excellent. Listen us carefully. Detail explained to us. We think that we are in a good hand.
As always, my experience with Dr. Chen was exceptional. Great bedside manner, he listens, is thoughtful, knows his stuff, communicates very well, and seeks to understand.
Outstanding diagnosis & manner. I would recommend Dr. Chen to all who are looking for a doctor
Overall, it was fine. I do wish however, this provider would have provided some pain meds.
As always, very good.
Dr. Chen was thorough, kind, attentive listener, appeared fully present on a very busy day. I felt care for and respected.
This visit like all of them was great. Dr. Chen is a kind, professional doctor who treats his patients with respect. He takes whatever time is necessary to answer all questions I have. Great doctor.
As usual Dr Chen explained everything very well, was very kind and attentive. Dr Chen went through very health concern I had carefully and addressed them. I feel very lucky to have Dr. Chen as my primary care provider.
Dr. Chen is one of the best family doctors I've ever had
Excellent and very knowledgeable and professional.
Doctor was excellent.
From start to finish everything went smoothly.
He's only been my Doctor since I became and adult and I can truly say that his knowledge and genuine concern for the health and physical and mental fitness of his patients is what has lead me to be so healthy and fit both physically and mentally.
Dr. Chen is great, just wish I could have spent a little more time with him in person to ask questions and also the blood draw was a longer wait then needed waiting on paperwork.
Dr. Chen is always thorough and caring.
Dr. Chen is one of the best doctors I have seen. He is a good listener and is very patient.
I've been Dr. Chen's patient for many years. He is an excellent doctor who knows my health history, explains his recommendations and treatment clearly and always has time to hear and respond to my concerns. I trust his advice. Dr. Chen takes a personal interest in my health as I age and helps me negotiate issues with the care and concern I value in a medical professional.
Dr. Chen is always attentive during my visits.
Always excellent care from this dr. & his staff!
Overall positive. I feel like I got my important questions answered. I don't feel like I got a full medical exam, which was the purpose of the visit.
Love Dr Chen great bed side manner
Dr. Chen was very pleasant and understood my needs & concerns. He took his time to address my questions.
I can't think of how Dr Chen could have done a better job.
Provider was great, as usual. However, communication before and after was not as good as in the past.
Very satisfied.
Dr. Chen is terrific! So glad he's our primary physician.
Always happy with Dr. Chen & staff.
Dr. Chen is a very compassionate and knowledgeable provider. He is thorough and nonjudgmental.
