Everything that anyone could wish for in a PCP.
Great customer service.
All Positive.
Ive been going to Dr. Chen since he started in this practice along with my wife. Even though we no longer work or live in the area we are happy to drive in.
Outstanding care.
Dr. Chen was excellent, knowledgeable, thorough, and observant.
He is always kind and caring as well as knowledgeable and eager to solve problems.
Explains everything & takes the time needed to make me feel better.
Very competent and very knowledgeable
Awesome
took time with me and addressed my concerns
Dr. Chen is an outstanding physician who obviously cares about his patients.
All was very good!
Dr Chen acted as if he had all the time in the world for me.
Always pleasant and caring
Dr. Chen is the best doctor ever, he is a wonderful person and a good listener. He always makes us feel better when we meet with him. He performs his job very well. Thank you Dr. Chen.
Dr. Chen makes me feel better every time I go to see him
We have been coming to Dr Chen for over 20 years and he is consistently attentive, caring, knowledgeable, and informed. I have full confidence in him.
Amazing doctor who is very understanding and thorough.
All Trinity staff members appeared to have a sense of urgency -- no idle time.
I trust Dr Chen and what he tells me because I think he has my interest in mine. He’s a very good doctor.
Great service
Dr Chen is the best primary care Dr I ever had. He is very caring and kind and explains eveyrhjng clearly and addressed all my concerns
He has been great doctor since I started seeing him years ago. He listens closely and helps to the best of his ability
Dr. Chen was very good; listened; answered my concerns.
I was very happy that he got me in the right treatment quickly.
I would recommend Dr Chen without any hesitation.
I left the building feeling cared for
I have been seeing Dr. Chen for 4 years now, and I feel like he always takes the time to hear my concerns and provide appropriate care.
I wasn't able to describe my issue very precisely. Dr. Chen patiently narrowed it down until he was able to examine all relevant possibilities and offer advice about how to react if it didn't resolve itself in reasonable time.
Dr. Chen always on target with my care. Takes the time to explain things to me and never seems to busy for my concerns. I am truly blessed that I am under his care.
As I get older, I have more aches and pains and I'm still learning how long to wait to see if a symptom resolves itself before I make a doctor appointment. Dr. Chen takes every complaint seriously, so I can be confident that if he tells me it's minor, it probably is.
Very good
Always a very good, informative, and helpful experience.
No complaints
This Doctor is one of the best. I have had the personal experience of his care since 2009. His patience in listening to your concerns, and the care he has given to my health needs are 2nd to none. I am of a particular age and he has made sure that all necessary treatments are in place. He respond to messages promptly, and I would definitely recommend this Doctor, if you have the need. He's a good person to have in your life.
Dr.chen was not rushed he explained issues he was concerned about. Ask about my concerns. Congratulated me on my 25lb wt loss. Explained about labs he wanted for me .Asked if I had any issues we had not covered. Great eye contact looked at me and not the computer when talking to me.
I feel the physician and staff care about my well-being
I have been very pleased with Dr Chen the past two years. I am lucky to have found this practice when we moved here.
Very knowledgeable. Listens well. Communicates clearly.
Dr Chen is very thorough.
very satisfactory
Dr Chen is excellent
They have always maintained this level of service
Covered all my concerns.
Dr Chen always has my wellbeing in mu
Very good experience with a doctor
Excellent and friendly
Always pleasant and patient.
I am so happy that I was able to be seen by Dr. Chen! He got me a great course of therapy and treatment plan and my condition has improved greatly. When I suggested a less aggressive course, he supported that choice without any judgment.
Dr Chen listens and explains things very well.
Dr Chen always explains the condition and options to consider.
No complaints or comments. This is a fantastic facility staffed by skilled and caring individuals.
Appreciate Dr Chen
Dr chen is always up on the latest medical wisdom and listens well. no condescension.
Dr Chen does an excellent job explaining labs and concerns he may have. Very patient and polite
Efficient and extremely caring
Thank you for always taking the time to listen to my concerns.
The last thing you want when you’re not feeling well, is to have to wait an extended time. This office does a great job getting you seen in an expedited manner.
I appreciate the opportunity to submit questions through MyChart anytime (and get responses!).
Dr. Chen always takes time to help me understand my health conditions and what he is doing to provide me with whatever it is that I need to do to have the best possible outcome. He is always kind, professional, and very respectful. I appreciate that he continues to study about the future of healthcare and it sounds like he keeps up with the latest medical research.
Overall, a good experience. I appreciate having Dr. Chen as my doctor.
One of the best primary care doctor's I have had in many years.
The physician was excellent and the office staff was great.
Excellent experience, I felt respected and cared for.
Provided recommendations and referrals for continued health care
He's patient and helpful.
Dr. Chen is outstanding! Wish he was closer to my home, but he’s worth driving to rather than finding someone else that’s closer
Good service. Happy with their service.
What can I say? Dr Chen is popularðŸ¤
Really appreciate the thoughtful approach Dr. Chen takes as he evaluates our needs.
He is very knowledable and when I leave I have all the tools in need in dealing with the concern's I had going in.
Dr Chen always takes his time with me.
Thank you Dr Chen
Always interested to engage in my situation.
Very informative!!
Understands the issues that I am having and expresses the right amount of concern and possible suggestions
Dr Chen is a very good doctor. I have a lot of confidence in him.
Dr Chen the best doctor I have
Awesome
His bedside manner is excellent.
Dr. Chan always takes time to explain things carefully and he's a wonderful listener. He has an extremely good doctor. We are very blessed to have him.
Been going there a long time
Listened and offered good medical advice
Dr Chen is the best.
Dr. Chen is the best!
I never feel rushed. Dr. Chen always takes good care of me.
I never have to wait very long and Nurse Kim is a terrific .
Dr. Chen was a great doctor
Dr Chen is an excellent doctor and I trust him, which is a rare find these days.
The quality of care from Dr. Chen keeps me coming back to this practice.
Dr. Chen is detailed, trustworthy, and compationate.
Dr Chen is a great doctor and I trust him to make the best choices for me and my family
Dr Chen is the best primary care doctor I had in my life. Dr Chen is kind, always consider everything and explains things the way I understand them. I am blessed to have Dr Chen as my primary care physician.
I felt comfortable and unhurried. It was a positive experience .
Dr. Chen is a reliable and thoughtful provider.
Dr. Chen was my primary care physician a few years ago. E moved out of state for awhile and recently returned to Michigan. We were very happy to be able to choose Dr. Roger Chen, again. Everyone should have a physician like him.
Dr Chen is the best!
Dr Chen has been my dr for years. I trust him implicitly. He is always kind and respectful and treats me as a partner in care. I have never had a better primary care dr.
Dr. Chen is very thorough. He knows my history and is always willing to listen to and address my concerns.
Dr. Chen is super!
I never feel rushed and I can ask all my questions.
Dr. Chen listens and explains issue and concerns very well.
I trust Dr.Chen & Kim
Keep up the great work
As always, a very positive experience!
Dr Chen and staff were friendly, efficient and comprehensive in answering my questions.
Dr. Roger Chen is outstanding in every way. Not only is he gifted and works hard to be the best doctor that he can be, but more importantly, he truly cares about his patients and has gone above and beyond as mine and my son’s doctor.
Dr. Chen is an amazing, skillful, caring doctor. I feel very fortunate to have him as my PCP.
I felt valued as his patient and he helped me understand everything we discussed. They orovided me with info to proceed.
Dr Chen has been my doctor for just about 20 years now. That says a lot about Dr Chen. If he wasn't an excellent doctor, I would have found someone else during those 20 years. And I'm picky
I've been seeing Dr Chen for years and I totally trust him with my health care.
Dr Chen is a great doctor and makes you feel like a good friend that you can trust
Excellent experience
Dr. Chen explained everything in detail and alleviated my fears about the condition
Dr. Chen is great, his nursing staff is great.
Dr. Chen has always taken time to explain issues and leave me in a calmer mood.
have been a patient of Dr Chens for years
Dr. Chen was very helpful
I've been a patient of Dr. Chen for a very long time. He is very attentive to the needs of his patients. He thoroughly explains his concerns regarding your health in the present and any long time effects a situation may bring. He always has a pleasant demeanor.
All around great experience. Check in staff were friendly, nurse was so personable and professional, doctor was great!
He always listens.
I just love doctor Chen. He’s terrific
Nurse was excellent
Doctor's notes from exam were impressive and thorough.
Cared about my well being
Goes above & beyond
Dr. Chen, is professional, thorough, compassionate, and truly is up-to-date when he gets in the room. He is an amazing doctor.
Dr. Chen is very knowledgeable and kind.
I have been with Dr Chen for many years and feel confident and comfortable with him. He knows me and is kind, patient and eager to help figure things out.
Highly recommend Dr. Chen and staff....unfortunately for others, I think he is completely booked up and isn't taking new patients
Doctor did not seem interested in listening/understanding what I was asking. Doctor seemed uncomfortable/irritated by questions. I am having medical issues that I don't know how to explain, I felt stupid explaining them to him because I was told that can't be right. I will switch providers from now on.
Dr Chen is so kind and knowledgeable
Dr Chen is a wonderful doctor he's kind he's patient and he's respectful I'm very glad that he is my primary
Dr Chen and his staff are great.
When Dr. Breakey retire, I would like for Dr. Chen to be my primary doctor.
Dr Chen is consistently wonderful. He is thorough, balanced, kind, respectful, and a careful clinician. He is great about talking through his thought process rather than handing down edicts. He listens to what I have to say, and responds appropriately but isn't a "puppet" dr, it always feels like a respectful partnership where we exchange information. He respects my knowledge of my body and I respect his knowledge of his profession. He truly feels like an ally in care and I trust him implicitly.
