Always treated with kindness and gentle touch.
Great care that was delivered in an easy to understand manner.
Thanks
Very pleasant and easy to talk to.
Excellent care and service provided by
Great practice and great surgery experience
Quick and easy in and out, but thorough.
She did a great job explaining everything and answering all my questions
Comfortable with this provider.
I hope Becky never retiires
She is good, but has been late to both video appointments. I know doctors are busy but she seems very rushed and in a bit of a hurry to be done with the call.
A professional and personable experience with Rebecca who provided helpful information as to what I can expect in surgery and after surgery.
Becky new the process and explained what I should expect prior to, during, and following my surgery my
Rebecca turner is a compassionate knowledgeable employee that brings the practice someone special
So far I have been very pleased with this provider.
Very pleasant, comforting & proficient in giving treatment.
Rebbeca helped me greatly with a scheduling issue.
Made me feel more comfortable with an upcoming major surgery.
Excellent experience as usual.
Very professional and caring.
awesome
Great experience
Very kind and caring. Able ease any of my concerns
Very pleasant and thoughtful.
I have never had a bad provider
She works with a great that's why I chose to have my second knee replacement. Kudos
Not much expression of interest for the patient.
Always been exceptional
Easy to understand while explaining things to me
Rebecca was very compassionate and listening.
Great experience
Answered any questions I had
Rebecca gives the best knee injections. Well worth the wait.
They were very busy but did not appear rushed with me
Rebecca was informative and spent unhurried time with me.
Glad to be out of pain..thank you
Just very pleasant all the way through !!
Rebecca is a very good PA. She is kind, considerate and very professional.
Excellent
Amasing !!!
Dr. Carpenter and his staff came highly recommended to me and I would do the same.
Excellent service
Again, she listened and explained things and then was able to set me up with the necessary surgery within my expected time frame.
Easy to talk to
Dr Carpenter and his staff are trusted and respected professionals who also each have a functioning sense of humor and also compassion and patience
I have never had a bad experience at this office .
We will come back here if needed, and refer others to this practice
Thanks for listening and providing a referral.
Rebecca Turner say my injury and asked about happened.
Excellent patient care
Except for running abnormally late, it was a good experience.
Always a good experience
Always come away from encounter 100% satisfied.
Always helpful and professional. Highly recommend
Rebecca and Dr Carpenter are excellent
The usual outstanding care from Dr. Carpenter and PA Turner.
Dr. Carpenter took time to answer all my questions regarding my upcoming total knee replacement
Thanks for providing such quality, professional care the the entire southeast Michigan community!
Thanks go to the staff
Outstanding experience
Excellent, could not have been better
Very professional and great customer care
Good experience
Surgery went good and the outcome was great.
Very positive experience
Dr Carpenter and Jackie the nurse was extremely helpful.
Not easy to get an appointment. Quite a wait time to get in
They are all great
good
I liked the fact I didn鈥檛 have to wait. I came early and they took me in early.
Written communication is lacking in quality.
Very satisfied!!
Great experience. What more can I say.
Always friendly and professional. Good patient interaction.
Excellent, previously stated
Dr. Carpenter's office and staff have always been great. Very efficient.
Love Chelsea drs and staff. I will drive forever to stay with Chelsea hospital and staff
It was a great visit
I have always been very satisfied with the care I have received from Dr. Carpenter and Rebecca Turner throughout the years.d d Rebecca Turner throughout the years.
I credit Becky's kind and knowledgeable approach to my weight loss the motivational push I needed to dropping 40 lbs. in four months.
Very pleasant
Rebecca was very Friendly and understanding to my concerns. Took time to explain everything to me that was going to happen with this Procedure.
They have been very good to me!
Made you feel At Ease with the Procedure that I'm going to have done.
Rebecca listened and heard what my concerns were and acted very positive towards them which gave me great peace of mind
Rebecca took the time and patiently explained what should expect moving forward, both pre and post surgery.
Can hardly wait for my surgery day to arrive.
I felt very safe and confident with the whole staff
Love Rebecca! I never feel a thing during her injections. I really appreciate her expertise and easy, efficient trestment.
Seen Dr. Carpenter because of his concern re the knee
Takes time with me and Answers all questions I may have!
Best experience for hospital anywhere!
Very patient and understanding
I cannot find words to express my graditude for the team giving me my life back.
Talked to Dr. Carpenter during this visit - very professional.
Always a pleasured experience dealing with your orthepedic staff
Compassion
He made the experience as enjoyable as a surgery pre & post could be.
All good.
talked about unrelated medical issue and was offered advise
Keep us the excellent work!
pleasant
Thank you Dr. Carpenter and Becky!
She was very friendly and knowledgeable.
I feel confident I鈥檓 in good hands.
Very helpful.
Very helpful, kind and personable.
Never have to wait to be seen. Very professional. Know what they are doing.
Any experience has always been exceptional.
Becky is very good at giving the injections
My only criticism is that at one point I started explaining something about my reaction to the treatment and one person abruptly left the room while the other did not ask me to finish my comments.
Becky is great!
Very impressed
Becky knows what to do and is effective and efficient in her work.
They are an awesome practice
On time馃槑
Office staff are extremely personable and friendly. That tells me they are happy in their work surroundings. Ive learned they are very clesr reflection of the Hralth Care Professionals they work for. Must be good. .
The orthopedic team at Chelsea is the best as they listen to concerns, plan for the needs of each patient and work for best results
She was able to answer my questions and help me make a plan for the future.
always good
She was awesome, explained everything very well plus offered advise which I really appreciated.
Great, they were right on time ,
Was able to give me two injections rather than one. Both knees eliminating an appointment a few weeks later
Trust him all the way
Excellent staff , understanding and kind
prompt and friendly service
Dr. Carpenter and staff have been my providers for over 20 Years
All was good
My experience with your care team has been the best I've ever experienced.
I would not consider going to anyone else for orthopedic issue's and PA Becky is very kind and caring and explained everything in an easy to understand manner. I also had a previous video visit with a
Felt encouraged after knee surgery. The bend is fighting this knee. You gave me hope!
I would tell others about this care too
I received great care!!
Becky is outstanding. She is extremely personable and professional talks to you with caring attitude. All the staff are great people
It takes me almost 2hours to drive to Chelsea but the care is so ezce
My surgery was in Brighton this time. It was also had an outstanding facility & staff.
I arrived with a small nick on a finger and due to blood thinners. I had blood on the bottom and top of my hand. The receptionist at check in was kind and efficient enough to clean up my hand and supply the right kind of bandage.h
I have always felt well cared for and listened to.
Great PA and great team
great
Everyone was great! Way better than my experience with my local provider.
Friendly
2 hips, 1 knee replacement and I KNOW Dr. C and PA R. are the BEST
I hope to receive her care next time. Again, very pleasant
Very knowledgeable about my case.
All interactions with her were very positive
Confidence in staff, and always comfortable.
I felt cared for & treated with respect
The whole team is great! I am so appreciative. Thank you!
They were extremely helpful and scheduled my knee surgery earlier.
Makes you feel very comfortable.
The facility is really great
We arrived early, but still did not have to wait.
Very, satisfied!!!
He is the Best! Would not see anyone else. He is Perfect and very poliet and smile always.
Very happy with Doctor and PA
Gret physician
Always a very good experience
Dr Carpenter is the best
The provider was couteous, makes time to meet with the patient to address any concern the patient may have. As a patient, I feel he cares even though the provider is quiet but he speaks thru his action with the patient.
The entire staff is awesome. From the check in through the check out. Friendly and efficient.
Very knowledgeable about my care
Very friendly; knows me, we talk about how things are going in our lives
Excellent care and clinical experience and knowledge.
Friendly and caring.
Knowledgeable and helpful.
I liked the " know what they are doing and saying and sticking to it " to be 110% into me and my care and my personal needs to attention.
I trust this provider very much
all good
She was very nice and she administered the injection carefully and with little pain.
Never had a poor visit at this clinic.
Everything was handled extremely well.
Great PA explained my options
Excellent
Keep up the good work
Dr. Carpenter is top notch. I already recommended two friends to him
very compassionate
All of my experiences with this provider (pre-op planning, surgeries, post-surgical followup) have been outstanding
I had a great experience! Thank you!
She was very good at explaining what was going to happen
Very professional and caring.
Great People
I always feel that this provider really cares
Always happy to visit this office, and Doctor!
I have not simply checked off the highest eval for you all. Our experience with you and your team has been excellent...and a relief...to be able to have such a great team's care.
Everyone is awesome!!! Becky is kind and caring and does a great job explaining everything. All other staff is great as well!
Very satisfied. Have been working with these care providers for years. They are the best!!
Creg Carpenter tells you what you need to hear and not what you want to hear.
Very friendly and trustworthy.
Much appreciated!
Very nice & 鈥榙own-to-earth's
Thank you Becky!
Extremely medically knowledgeable and astute when seeing the whole picture.
He helped me understand why there are some unique concerns regarding the past pelvic bone repair and left hip replacement.
made me feel comfortable with my decision to have surgery
I just wanted to thank the whole staff
Becky was very pleasant to deal with, listened to my concerns and provided the treatment that gave me the relief from the discomfort I was experiencing. I thought my appt was with Dr. Carpenter when I scheduled it. Wasn't sure why I didn't meet with him. No serious problem seeing Becky. She is personable and very knowledgeable! Thanks for asking for feedback.
Keep up the great work!
The staff is the best!
I have been her patient for several years and she has never failed to give me excellent injections in my knees.
seen on time
Keep on being the best...what else can I saY?
Extremely thankful to Dr Carpenter and his team, who are not only the best and most experienced, skilled and thoughtful providers of this kind of orthopedic pre-and post surgical care but simply the best Their concern for and interaction with individual patients is most gratifying and gratefully received. I am optimistic about regaining long lost mobility and quality of life with their help.
Explained things that I could understand
The team just makes the experience so much better by the way they care for their patients. Positive, caring,, friendly, professional, and happy to help you feel better.
Highly recommend
Every thing A OK
Caring
Great
All I can say , Great Job
Good and friendly
always careing
AMAZING!!! Thank you!!
She was helpful in listening to my concerns, as to what the next steps I should take.
Thanks a million!
PA Rebecca Turner explained the upcoming knee surgery and recovery well.
The ultimate is the operation itself. I hope that鈥檒l be a 10, also.
VERY FRIENDLY
It was very good and everyone explained everything thourly. Thank you!!
She was very professional and thoughtful in her work.
Thank you again for your kindness as I approach my surgery. I feel that I have the entire staff behind me
Great Job on right hip back in 2016 or 2017 cant remember>
All I dealt with were welcoming, interested in what I had to say, courteous, thorough and accommodating!!
Thank you!
It was excellent. Given the outstanding reputation of this amazingly skilled team and the attention they pay to every patient, the ability to schedule much needed treatment is exceptional and much appreciated. UM orthopedic surgery could learn a great deal from Dr Carpenter and his colleagues
excellent recommendations
Dr. Carpenter is always very thorough and does a great job!!
Proceeded a litle too fast for our comprehension (hearing loss, tech savvy).
Very pleasant and makes you feel relaxed
Listens to my concerns & helpful in trying to correct my issues
I felt comfortable with this PA
Thanking God for good doctors and staff!
Becky was great
Becky was great; it was our first time meeting her and we loved her!
Extremely happy
Very efficient
Thanks for fixing my knee that has been an issue for years.
Can't say enough good about everyone. It says something special when Dr. Carpenter calls you himself when your home to see how your doing.
She makes it very easy to understand protocols and proceedures and what to expect post-op
Just very good , enjoy coming from Jackson, Mi every time .
Everyone acts very professionally at this practice
Outstanding! Trustworthy, highly experienced problem-solvers with care for patients before , during and post-surgically that is unparalleled in its caring detailed consistent availability.
Rebecca is a wonderful caring PA. She explains everything to where I always understand. Rebecca has a bubbly personality.
Excellent all the way along.
Relaxed, friendly, straightforward, informative, professional, competent
Will see how it all goes once I have my procedure. I feel better good about it.
Excellent
PA Turner is awesome.
We were very happy with Dr. Carpenter
I鈥檓 not a big fan of virtual visits, but it went very well with Becky. When I expressed a concern about my progress in PT, she immediately scheduled an in-office appointment in 2 weeks. She listens very well
all questions n concerns i had were all answered....
All good
I am grateful. I did have to wait longer than I would have liked for the appointment and surgery but I feel that it is worth it. Life is full of trade offs after all.
PA Becky's excellent in this way's teaches about procedure and engages questions and
The support and guidance is priceless!
Trust is the basic issue here, and Becky inspires trust in the patient.
I had a resident do my injections & he did a FANTASTIC job & was asking if I was OK
I was, treated, very well!
The providers have been great, answered all questions
Completely happy with her.
Excellent service.
Becky is an excellent PA
An excellent experience absolutely everyone on this team made sure we understood and were comfortable. All questions were answered and our fears and concerns were all addressed in a very kind and respectful way. The surgeon himself call our home to check on me.
I will be pleased to see her again.
I will highly recommend this provider to anybody who will listen.
truth full
Amazing-- grateful to have her as my provider.
Great doctors great staff and a great Hospital
they are the best.
Very thoughtful
Very good office visit experience.
She relieved any anxiety I may have had around my surgery. I felt I could trust her and the service she was providing. A very organized office and staff. I was impressed. I left feeling very good about my upcoming surgery
I was actually early for my appointment having to consider traffic, but they always get me right in.
She was excellent. She make me feel very confident with my upcoming surgery.
This office should be used as a model for the best of practices for all medical service personnel.
Would return with enthusiasm!
Got the job done
Staff is always so considerate.
Very professional, and caring.
If the previous comment box was not cut short, I've already said! Becky is the Best. I'm grateful and lucky to have had her help.
Becky made me feel very comfortable with my upcoming surgery
I would not consider going anywhere else for orthopedic care.
Very approachable and professional
It is always a pleasure to go to St. Joe's /Trinity in Chelsea, even when one is ill or just going for a colonoscopy, where the blankets are always warm.
Top notch care - very successful treatment.
It ended up being a phone in appointment which was fine as I have no issues and it saved me the drive.
Super
I have been in dr office and they take me to a room. I would be i. There almost an hour before someone would come in. Not here I barely got in the room and there was someone coming in to check on Me. That was great. Thank you.
Was great
It was a very good experiance
it is always a pleasure to visit this office wait time is minimal and the attention the staff gives is prompt, professional and understandable ...
Excellent advice and services
Keep up the good work
Knee pain relieved by cortisone injection.
THEY DO A NICE JOB , GREAT WORK .
She's very good at the injections--no pain at all.
Very good
Excellent orthopods!
Treats you with respect
We are grateful to be their patient.
friendly
Very nice and respectable
Very good
I do not understand why post-op visits cannot be in person.
Excellence
request Rebecca for our knee injections as well
Excellent experience.
Excellent group
Great bedside manner.
They were all great. Really like R. Turner
Great!
For anything serious this is my first choice of a hospital as I value treatment of my life.
Very long wait time to schedule appt
Dr. Carpenter is hands down the best at his profession . After hip surgery I feel better then a 70 yr. old should, and I thank Dr. Carpenter and his team for that
Excellint job
Wonderful support staff as well as knowledgeable care givers!
Answered all my questions
Surgery date is VERY far in the future. 1March 2023. Given my current limited mobility and pain level I am hoping for a cancellation
Supportive to my reluctance. Understanding
Successful surgery, much appreciated
Very professional , she Becky Turner PA does a great job, in and out
Check in timely and efficient.
Always very helpful.
Keep him and his staff around
I. Have always been treated well. Thank you
Professional
I always leave their office feeling that I just received the best care for myself.
I fully trust Dr. Carpenter and his staff
Rebecca has great skill , communication skills and i trust her
I am a former patient and have been completely satisfied with my care.
I was sure they were doing the best treatment for me.
I just wish the wait time when I call for an appointment wasn't so long before I am able to see the doctor. I don't call often, but when I do call I am usually in a great deal of pain. I do realize that the doctor has scheduled appointments but I wish a few appointments were held back for patients that need to be seen right away due to excruciating pain and not have to wait a month or more before they can be seen.
All went well like i said i was so stiff in the morning i couldn't walk, this was a first time.
I may have to have my other knee done and I am not worry about it.
I appreciate his responsiveness to requests and questions and approach to pain management.
Makes you feel comfortable
Great
I am very please on my outcome from my surgery and I must commend the entire team and especially Dr Carpenter and Rebecca T
Rebecca is excellent
Rebecca Turner was very helpful in making sure she applied enough liquid nitrogen to the knee prior to injection
I trust them 100% and would never go to anyone else for my care.
My experience with this provided has always been at the highest level.
Dr. Carpenter is a very good surgeon and he doesn't pressure his patients.
paid attention to my questions. Gave me information
All good!
Excellent
Comfortable
Becky new right what the issue was fixed it
All well
Always very courteous and up beat.
Becky Turner is excellent! She is very compassionate and understanding when you share your concerns.
He is quick and concise
Excellent Care
Caring
THIS group of care givers are the best. they listen to you. The care plan is discussed planned and implemented with everyone on the same page'=
try and get my name right, ok?
She was clear, direct, no nonsense, polite and professional. And nice!
Extremely knowledgeable, professional, consciensious, and very approachable
*Rebecca is the best! She is so polite friendly, and easy to talk to.
Easy and just what I expected
Great.
Efficient, professional and pleasant. Excellent.
The visit with the provider was very helpful.
Before I left, I was asked if there were any more questions or concerns that I might have.
I could not be happier with the care or the outcome of my surgery. :)
I have always felt this office staff and doctors have treated me with respect in a caring manner and taken care of all my needs.
The provider was professional, thorough, a very good educator and listened to concerns.
Excellent
Becky was great, she listened, reviewed my xrays with me, made recommendations and was very informative about my physical condition and what can be done to correct my problem. I liked her approach and she is a very good communicator. I have confidence that I will be taken care of.
Love Becky and Dr. Carpenter. Cannot say enough good things about their team.
Professional, courteous, caring.
Becky Turner is fantastic at what she provides. The injections are virtually painless. She has demeanor!
Excellent
It was excellent!
Overall very good
Rebecca Turner is the very best! I talk to friends and I know how lucky I am to have her.
Very rushed. While talking to PA only after a few mins into visit she looked at her watch like I was boring her.
I got there early & waited a extra 1/2 hr for my appointment past scheduled time... Not usually the case
Just great.
I was very happy with this experience.
Knowledgeable & spoke @ my level of understanding.
She's great!
Rebecca Turner she presents herself as a professional. I believe she is outstanding in her field. She answered all my questions and not to rush into anything which I like. She just show's a genuine concern about my issue.
Again everything was great
Becca and Dr. Carpenter are great!! But the clerks need improvement.
Gave good pre-op information in a friendly manner
Excellent Care
Always excellent and very helpful to my needs
It was very good - Becky Turner was excellent.
Very helpful and new what needed to be done.
All went so well.
Becky is very thorough, professional and organized.
It was as expected, positive.
I am very to have her for my orthopedic care!
Preparing for hip surgery. Alll questions were answered. Very friendly staff.
All positive, caring, interested and quick. What more could one want.
Couldn't be more pleased with my two replacements.
My experience with this provider was excellent.
Has been good in the past but this time, the wait was excessive.
Excellent
Could not have been better. Both PA and assistant
Positive. Ms. Turner always listens to my concerns.
She made the whole experience better from the first visit.
This was my 3rd visit with her. I can't say enough good things about her. My first visit was regarding a upcoming surg. We had to postpone it for a few weeks due to a sore I had on my leg. I told her what would be a good time frame for me. She worked very hard to make this happen. I told her I didn't want to take cuts In front of anyone. I know how long you have to wait to see Dr. Carpenter or R. Turner. She just laughed and said so don't worry Dr. Carpenter and I will just a little over time that day. We know your in pain with your hip. I was in a lot of pain but after surg. I am great Now I have knee pain but they are taking care of that next.
Great - thanks!
Very informative, information explained in a clear manner.
I would give Becky the highest mark possible.
I am very comfortable working with Becky Turner. She's very knowledgeable and able to explain things in ways I understand. She is a true professional. Answers all my questions.
Everything was excellent! You have great people working for you!
I trust them explicitly
Very well.
I was very satisfied with experience I had
Smooth and steady.
Getting injections in your knee joints is never a pleasant experience. However, Rebecca Turner does everything she can to minimize the discomfort. In fact I usually insist that she be the one who gives our injections. She is kind, compassionate, and takes VERY good care of us as her patients. The Med assistants are awesome as well!
Excellent.
Excellent service
Excellent care.
I was treated with respect. The time in the office was pleasurable & prompt.
This was a 7 week follow up appointment after having knee replacement revision surgery
Very professional
Ms Turner was very knowledgeable, efficient and pleasant! Could not have asked for more!
Everything was good. They were attentive and professional.
Appreciate the talent and care provided by the doctor and PA at this office
This provider seemed to be only interested in doing her procedure and had no answers to the questions asked. She works closely with the Dr. But couldn't convey the end plan of actions to the patient when she was the last person I saw during the visit. Finally Dr. Had to return and tell me the final plan.
Rebecca Turner PA, the x-ray tech and nurse were all very professional, informative, and very nice
Everything else was great.
Rebecca and the other two girls knew exactly what needed to be looked at and got me on the mend Thank You So Much
She was nice but I didn't feel like she was really listening to me about my knee pain. Just felt like she was brushing me off somewhat.
Very good
Very knowledgeable & compassionate.
Very thorough.
Friendly, complete service provided.
Very short
Always get best of care when in your hospitals
She did a very good job giving me my cortisone injections.
Very happy with everyone I came in contact with. Very professional and easy to talk to.
Rebecca is very professional & knowledgeable.
She is skilled, informative, supportive & so helpful!!!
Pleasant
Very personable and professional
Good
EXCELLANT!!!
I find this provider very organized and my experience has always been a very positive experience. Rebecca is very knowledgeable and helpful and she is terrific in knee injections.
I had an infection in an incision and was helped very quickly
Wonderful
Overall, very good experience. Felt comfortable.
Very good.
I thought it went very well. This is my 4th surgery.
It was a good visit, saw Dr. Carpenter's PA for the first time. It was what I expected and was told what would happen during this visit.
My experience with doctors Carpenters office start to finish could not have been better the staff and doctors are exceptional
Exemplary of a qualified clinician.
Always prompt and professional
Excellent.
This was the first time I saw this provider. We had to postpone my surgery for a few weeks. She made this a very easy transition. She answered all my questions. I left her office feeling really good.
Very pleasant, very professional.
Rebecca Turner is a great person. She makes you feel at ease which makes it very easy to talk to her and to listen to her.
Rebecca is very kind and caring. She has a wonderful personality.
Very pleasant, thoughtful & kind.
Everyone was great! Caring & efficient.
Friendly & informative.
Went very well felt much better right away
Was treated very well by Rebecca Turner, just as I've grown to expect. She explained about my injection and was very gentle delivering it. She is always very friendly, and even though she was backed up from computer problems, did not rush.
This visit was simply a follow up to knee replacement surgery.
The last visit was very good.
always great and very professional and very personable
It was a very good experience. All expectation were met with respect and in a highly professional manner. This was a followup visit following hip replacement surgery and X-rays were taken and reviewed to my satisfaction. Every person I came in contact with was pleasant, respectful and highly professional.
ExcellentExcellent
Very professional, thorough.
Staff was helpful & courteous.
No complaints.
She was very knowledgeable and kind
Rebecca was up front about the cause of my problems & I agreed totally with her assessment she offered a referral to a back specialist which I accepted.
Rebecca is the finest PA I have ever been with.
My wife and I see Rebecca for our knee issues. She is an awesome and caring PA who is very gentle with the difficult knee injections. On our visits we always ask for her to administer our shots
everything was good.
Rebecca was wonderful. She listened to me talked to me about my problem and I felt she really cared.
