all good
Physicians seem to be tightly booked at this practice. Questions are answered but not sought out. Very pleasant and professional, though.
Great customer service from the receptionist to the assistant and Dr. Ryan
The only Podiatrist that was able to solve my foot and toe issues.
Dr was very patient ezplaining how messed up my lower body was. It wes a pressure taking with him.
Very pleased.
They really were awesome.
very professional and helpful
Answered all my questions intelligently and offered helpful advice
Thumbs up for Dr Ryan
Explains everything in detail. Friendly, professional and prompt.
Dr Ryan has been wonderful for all appointments
Very caring
Very knowledgeable, kind, professional and personable.
Good clear presentation
His nurse assistant was a wonderful and friendly and professional woman .
Dr. Ryan was fab - - couldn't have asked for a better surgeon. Follow-up care was great and got me on the road to recovery asap
There鈥檚 is really nothing I can say. Not satisfied at all
I did that above. He was dismissive, condescending, and did not examine my foot other than to push in the painful spot. Never checked movement/strength. Did not listen to me. Called me 鈥淢y Dear's. I was extremely angry leaving.
Great staff
They should have provided (1) bandage change and post procedures paper upon leaving the office!
Great service from the front desk to the provider. Dr. Ryan has an excellent bedside manner. He was thorough, knowledgeable and helpful. The wait was short and the visit was quick although it was not rushed in any way. I usually don鈥檛 see male providers but I felt at ease in his office.
Confident with the treatment plan Dr. Ryan came up with
Dr Ryan is caring & compassionate. Relieved My pain immediately. An awesome Dr. to relate to. Funny & downright charming. Thanks Dr. Ryan!
Felt I was center of attention. No distractions
Dr Ryan is very knowledgeable and professional. He did a great job on my fractured ankle surgery and the recovery. I highly recommend him and his staff. They are amazing also.
Dr Ryan is amazing and knows what he鈥檚 doing. My experience with him was great!!
There should be more Dr.Ryans in the world.
Dr. Ryan is a caring professional, informative and has a good bedside manner. I'm looking forward to having him do my foot surgery!
Liked his manner, knowledge and efficiency
nobody in iha podiatry seems to understand
Experience is always good when I see Dr.Ryan
no problems with the provider
My visit was exceptional! Dr.Ryan is an expert in his field!
More education. Did not know how drastic this surgery is. No use of model to show me
Doc was great! Love his sense of humor!
Dr Ryan is the best!
Highly recommend them
I think Dr Ryan is a great guy, kind, professional and did an amazing job putting my ankle back together considering the damange i apparently did to it.
I was very happy with my experience!
Caring
Kind
Excellent experience. I trusted him and he treated me with respect and kindness.
Dr Ryan is amazing he fixed my fractured ankle. I highly recommend him and his staff. Great experience from beginning to the end can鈥檛 say enough about him and his team.
Dr Ryan is very knowledgeable and pleasant to work with I highly recommend him.
Always on task, questions answered promptly follow up is great! Good sense of humor and very down to earth!!!
Appointments are booked out a long time immediately
Wonderful practice! Get them a bigger new space!
Already provided in a previous part of this survey. This was my first visit with Dr Ryan and I was quite pleased with his service. He was recommended to me by other patients who said he is a great doctor and I agree.
Dr Ryan is an outstanding provider and the entire team is compassionate and supportive.
Pure excellence.
I felt very comfortable with Dr Ryan
Great experiance
I was very glad to hear from Dr. Ryan that he did not think surgery would be helpful for me. I also appreciated that he told me the reason why one should not have a steroid injection more than basically 4 times a year as there is risk of rupturing the tendon. I learned a lot yesterday and was pleased with the straight forward, honest answers Dr. Ryan (and Kat/Cat) provided.
Gave detailed information about my upcoming surgery.
He actually looked at my feet, unlike my last Podiatrist.
Excellent practice, would highly recommend
Always friendly and always answers my questions
Just waiting for phone call to schedule surgery other than that, Great experience!
I was very impressed
He was very friendly to my husband and I
Dr Ryan is an excellent provider and has used his wealth of knowledge to aid in closing a very non routine wound.
Wish there would have been a little more time to ask questions.
Had to drive there from Ann Arbor to get an appointment but am happy to return
My toe feels much better.
Dr Ryan makes you feel like a friend he is caring for, like you have known him forever! He listens as well as explains to the point he answers my questions really before I even ask.
He was very pleasant and knowledgeable of my concerns and needs.
Time is limited with the Dr.
Very good
Excellent.
Very honest about what needs to be done and has a great bedside manner
DR Oliver Ryan was very nice, informative and solved my foot problem.
just very good all around, especially the low, low wait time
Dr. Ryan was very down to earth. With his explanation of treatment options.
He explained everything, gave me options for the future, and didn't make me wait in the room forever!
The entire staff was efficient and courteous . Dr Oliver was careful to make sure I understood my options.
Very straightforward Dr. and told me what I needed to know with no fluff.
Top notch All the way around! I have worked in the medical environmant and have found many surgeons to be rude, short and self centered. NOT THIS TEAM!!
I鈥檝e engaged with 5 different Dr鈥檚 while recovering from my foot issue. Dr Ryan is the best and most knowledgeable Dr to treat my issues.
Dr Ryan was able to direct me to the correct places to get the items I needed to help with my issue
I never spent more than 5 minutes waiting to get in and be seen. Like the single billing for the surgery and follow-up care
This was an excellent experience.
Excellent
An excellent physician with outstanding bedside manner. He truly cares about your wellbeing and offers different ways to treat your ailments. An all around top notch doctor!
Dr Ryan listened to my symptoms and went the extra steps to reassure my healing. He didn't rush or anything. He is Phenomenal.
Will see this doctor again if needed
Always a positive experience
I have recommended Dr. Ryan to friends and family
doctor and staff are friendly
The receptionists and both Doctors were excellent.
Dr. Ryan is a great doctor - and I'm not sure if he meant to have the MA explain the wound care to me, or if he should have. Thankfully it was clarified via the patient portal in a timely manner.
I thought he was helpful and informative.
Dr Ryan is an excellent provider of Podiatry care. The absolute best Dr providing foot care I have met.
I was quite impressed with his presentation.
Terrific!
Great experience w/ all providers - really liked Dr. Ryan and would recommend him.
We"re so blessed to have such an amazing doctor.
Friendly professionals providing excellent care
The young ladies who worked on my toenails were very nice and did an excellent job. I only saw the doctor for a few minutes.
Dr Ryan does his full exam come back explain what he can do to help or not he truly is a caring Dr
Dr. Ryan and his Associate take the time and listen to address all my questions and or needs that I may have
Dr Ryan is the best Podiatrist I have worked with over the last 7 years.
Any patient that has Dr Ryan, in any capacity, is indeed fortunate. I believe he, and his staff, are superb
Smile and cheerful
I have been very impressed with all my contacts at this office.
I AM satisfied with the care I received! I will return June 6th.
I always chose to be seen by Dr. Ryan. He knows me now and what my needs are.
Wonderful caring doctor
Been awesome thru troubling times with complications and helping with getting disability and social security going
All staff friendly and efficient.
Good experience
Very professional
No complaints from me...and teaching new Dr.'s and or students is great
Very good!
The front desk staff was very professional and helpful. In addition, the med tech was great with any questions that I had.
Dr. Ryan is amazing and I would recommend him to anyone who asks me.
All and all, I would return to this podiatrist.
Very knowledgeable about the work he does!
It was excellent
Dr. Ryan has been Great and would recommend him to others
The staff all seem to enjoy their job, that makes a huge difference
Would highly recommend
Dr.Ryan is personable and an excellent clinician; sometimes I felt he was time compressed
Dr. RYAN did a great job. He explained things to my understanding
answered my questions so I understand my treatment
I had a great experience with Dr. Ryan and his staff.
*Dr. Ryan was very helpful and caring. He did _____ foot surgery and it has been very successful. Would recommend him to anyone with foot issues.
Excellent experience - got me right in, doctor was very knowledgeable and clearly laid out my choices
Great
Provider uploaded xray results the next business day which I appreciated. Maybe podiatry xrays are not normally put into patient portals but my request was honored and I am appreciative.
Great!
Very happy with my visit
Dr Ryan is the best Podiatrist I have ever seen. His knowledge and ability to provide care tips goes beyond anyone I have experienced and his suggestions are reasonable and cost friendly.
Very efficient
The provider was great. I was embarrassed about my issue and he put my mind at ease.
One of the best new patient experiences that I have had to date.
The Doctor was awesomeBest service I had
Perfect - *Dr. Ryan a podiatrist, saw to it that my misshapened great toes were treated so well they looked normal - after my two years of neglect. This was my first visit to *Dr. Ryan.
Dr. Ryan is an outstanding doctor. He is very sympathetic to your problems and is willing to help in any way that he can giving you choices for solutions for your problem. His bedside manner is phenomenal! His staff is outstanding as well. They are kind and compassionate. I was really hurting and the nurse/medical assistant made me as comfy as possible during my wait to see the Dr
Very satisfied.
Dr. RYAN is pleasant and explains things well, however, I don't understand all the medical terms he uses. There Isn't time to ask in the short appointments either. I also did not know he doesn't do surgery at St. JOE in Ypsilanti.His surgery Is done at the LIVONIA MEDICAL CENTER in LIVONIA.
This is the first time I met this doctor but he was very good at his specialty and gave me a good method of treatment.
Made a bad situation better.
First visit, provider was professional and informed.
My Doc is very good at helping me.
Was very pleased that this office arranged a same day visit for my urgent need.
Dr. Ryan is an excellent physician! He provided an excellent explanation of my options, as well as another item to try to relieve the pain of my condition (which it did). IHA is fortunate to have Dr. Ryan on staff!
Good
Always good to see Dr Ryan
Very pleasant. Don't really understand reason for survey, when it's pretty much just getting my toenails cut every 3 months.
What I needed.
The primaries (Schmehl and Schrock) as well as the specialist, Ryan, were all 3 excellent in every aspect of their care towards me. The most recent visit was with Dr. Ryan, preceded by Dr. Schlock, and more distantly Dr. Schmehl.
It was a Good Doctor's Visit.
This was a post op visit, and did not see the surgeon who did my st. He was knowledgeable and respectful.
Dr. Ryan did an excellent job.
Would of liked him to show me x-rays and explain what he would do to fix itMake sure we are on the same page
Dr. Ryan listened to my concerns well and did a good job of explaining his diagnosis and treatment options.
IHA clinics are phenomenal. IHA provides consistently excellent results. I think your concern for patient feedback motivates employees to treat patients well. Thank you!
Awesome
Very good. Polite showed expertise
As usual very satisfied
Very pleasant and realistic
I wish all IHA services providers were as prompt as this office with wait room wait time and exam room wait time.
Great! Dr. Ryan is very approachable and listened to my concerns and answered all of my questions.
I felt rushed not getting the answers that I was seeking from my provider!
Fast in & out - ordinary issue of foot care of a diabetic.
Very nice, very respectful and always informative.
The practice was running behind schedule when I arrived. I didn't get to an exam room until 30 minutes after my appointment time.
Dr. Ryan is a fantastic doctor. Bedside manner is warm and caring and he takes time to listen to you and your concerns. I would highly recommend him. His staff was great and knowledgeable
Knowledgeable and empathetic to my concerns
Excellent
Pleasant. Helpful answers questions appropriate. Good listener
The provider and the staff were friendly and listened attentively. The provider was not at all in a rush. He did not try to hurry me along but rather asked questions and took the time to ensure I understood his findings and recommendations.
Dr. Ryan is very personable, professional and very effective. I experienced no side effects and only very minimal discomfort after my procedures.
Seemed like provider couldn't wait to get rid of me.
Excellent
Quick & efficient.
One time visit to Podiatrist for consultation on bunion on both feet. Surgery not recommended because on arthritis. Recommended if condition worsens then may be surgery. Podiatrist gave me toe straighteners to help.
Very good even though pandemic has been causing problems
And the front office is excellent!
Every time I come into both offices, Livonia and Ypsilanti, I'm always greeted with a beautiful smile. Dr. Ryan is the BEST!!! He is a very caring Dr. He took sometime to explain to me the details of my surgery. He would not leave until I throughly understood what my surgery was going to be about. He's wonderful, I truly do not have enough space to describe, his kindness and service.
I was blowen away by how sharp my Doctor, Doctor O. Ryan was. Great guy to work with! My foot is feeling 95% better now, he knows his feet!
[ . . . ] This visit was fast and courtesy.
I really like Dr.Ryan. He has done two surgeries for me and I was very pleased with the results. He is very friendly, knowledgeable, and professional and he took time with me and answered all the questions I had. I would absolutely recommend him to my family and friends. He really is a great doctor.
Dr. Ryan is an exceptional Dr.
Dr. Ryan gave me the confidence that he could figure out and fix what is wrong with my foot. Thanks for taking the time to see me.
This was an initial visit. I was pleased with the careful, conservative approach Dr Ryan took to my situation.
All went very well
This Dr. And his staff are exceptional to the care and attention they provide
Very very polite and nice
The care that I get I have no problems with *Dr. Ryan Oliver and his staff. *Dr. Ryan is a wonderful doctor.
The staff is very nice. They are super busy and I wasn't mad about the delay.
Everyone was very friendly.
Very professional, informative, and answered my questions.
Great
Physician seemed a bit rushed.
I found the entire staff workin at the IHA PLYMOUTH office to be wonderful in all aspects. From the welcome in the door thru to final checkout. The 3 individuals plus Dr Ryan were very caring and nice, making me feel comfortable.
No problem, visit went smoothly.
Had answers for my cocerns.
Terrible.
Great
Why can't all IHA offices be this good?
Assistant [ . . . ] did a excellent job on my feet. However, Dr. Ryan came in and I had a toe nail coming off and with neuropathy my feeling in my feet is not well. She had cleaned and trimmed the nail great. Dr. Comes in cuts half the nail away exposed all that nasty fungus snipped my big toe twice and sent me home like that. That wasn't right. My toe is just starting to heal 7 days later. I work landscaping and am on my feet all day and that messed me up more than my neuropathy. I also think after he ripped the nail open, it should of been cleaned. I and my wife felt a little hurt and I in more ways than one. Anyway that was my experience. My wife sat in on it so it wasn't just me. Plus I have two cuts on my big toe . Thanks
[ . . . ], [ . . . ], [ . . . ] and Dr. Ryan were all so courteous to me. Common civility can be very simple. They showed me this. Thank you. Discerning persons DO want respect.
Excellent
Fine experience
This appointment was my final follow-up after foot surgery. Dr. Ryan did an excellent job for me, and gave me reason to believe that I will be able to live an active life again after a very painful period of my life. He did an excellent job for me. He is indeed a skilled surgeon.
Overall visit was fine as usual
I had a very good visit with Doctor Ryan.
Dr. Ryan was very nice, courteous and respectful. He explained everything and I was very pleased.
It was my first time to the office and I went to the wrong place first, so I was lte to the appointment. Dr. Oliver was very nice and was able to squeeze me in and took excellent care.
Dr Ryan was very professional and answered my questions.
Very good.
Very good
Dr. Ryan really listened to me and helped me come up with solutions until I get my MRI and told me what our next step would be.
Dr. Ryan and his staff are efficient and very respectful.
Dr. Ryan was awesome, very knowledgeable, up front, explained options and recommendation very well. The minor surgical procedure to remove a toe nail went well and was done very professionally.
Excellent Dr. I trust him.
Dr. Ryan was new to me. He listened well to my reason for visit with true concern. Very professional and exceptional bedside manner. Outstanding doctor!
Very good.
Expert in Podiatry.
Dr. Ryan - very short in-person visit. Maybe all that was necessary.
Dr.Ryan was prompt, courteous, and quickly analyzed and explained my health concerns.
Do the the increased pain/ infection in the toe, I called to see if I could be seen ASAP. I was told to come in later that same day. I appreciated that I was seen and taken care of. Given instructions and a RX was ordered to relieve the infection at my local pharmacy.
Felt a little rushed and disinterested
Very professional, fast and pleasant.
Doctor and MA were excellent; Dr Ryan was thoughtful and knowledgeable and compassionate. He put me at ease and listened to my concerns. He also helped me understand how to care for my foot after treatment.
Dr. Ryan, was a good doctor. I was seen quickly and had my stitches out quickly.
Very good.
It was good
I am pleased that my sore toe felt much better immediately. Getting in sooner would have been nice but I'm grateful it wasn't a longer wait and that Dr. Oliver took care of the problem quickly.
very good
Love that office is close to my home. I wish it was not moving further away.
Dr Ryan and his resident listened well and asked good questions. They provided me with good care and as of today, 2 days later, my foot pain is MUCH better, having improved from a daily 5 to a 1 today for the first time in months.
first timer visit. I was very pleased with my visit.
Great experience
Excellent
The care team was wonderful.
Excellent. Very good!
Very well!
The provider was efficient.
very good and satisfied.
great doctor, young fun and enjoyable to talk with!
