He took the time to go over my previous xrays and explained in detail the most recent one.
Very knowledgeable and thorough. Takes whatever time is necessary to complete the visit - mine was a pre-op appointment.
Pre-op visit was very thorough - PA spent over an hour with me.
answered all my questions
Exemplary !!
I was very pleased in all areas's
Kurt makes you feel comfortable and at ease. He's knowledgeable and answered all my questions.
I felt very comfortable the two times I was at this practice.
Knowledgeable and helpful
Excellent service and very caring about my needs
Very concerned about my pain and getting me back to normal activities
Great
Communication and the care I received was excellent
I recommend Kurt and your practice whenever the opportunity presents itself
Kurt really listens and I feel understood. He is patient and provides good education about x-rays. Good explanation of 鈥渄egeneration's of neck and spine. Thoughtful treatment plan.
Stayed until all concerns were addressed. Very knowledgeable, friendly & professional.
Very knowledgeable and well prepared.
He was very thorough and politely answered all of my questions so completely understood the answers. Like I said great staff!!
Very willing to answer questions. Excellent at communicating and explaining
It was a pleasure to work with Curt.
OK I guess, just not warm and fuzzy.
I like the staff and their courteous manners.
First time visit. I have no complaints.
Assured me that if I had any issues with continued healing that I couldn鈥檛 get resolved on my own, to call office & make an appt w/him.
Andrea is awesome and PA Kurt was very good
1sivisit with Kurt. Was very satisfied with his professionalism and way he explained everything.
I'm very happy with the treatment and surgery I recieved there
I did not feel rushed. I could ask questions
I sent fokup regarding my appointment, and was called br practitioner. He was kind, attentive, thorough, patient. We found further understanding, resolution, and plan.
Excellent advice, friendly atmosphere
Courteous, professional and knowledgeable
Thank you for your kind and professional care. It has made a world of difference in my quality of life.
I already knew my back hurt and it was way out of shape. I had x-rays taken of my hip at my hip doctor. They went over them with me and explained what was wrong. I did not learn any more with the PA and he could not make any plans or decisions. Left not knowing anything different than leaving the hip doctor. On to the MRI and back to you again and then I'm hoping to see the doctor.
I have recommended this place to others because of the great customer service and all doctors explained till patient was completely happy
He was very good. Answered my questions.
Very caring and took the time to listen to my concerns and answered the questions I asked.
Everything was taken care of in a timely fashion. I appreciate that.
Everyone is awesome and they remember you! Kurt is great
completely gave me the time and listened carefully to my questions and concerns.
There was something with which I couldn't get a definite answer, but it may be that no one really knows the answer.
It was good.
highly recommended
Being nervous, I talked his ear off. He listened patiently and attentively. Thanks Kurt Hiester!!
Has always been willing to listen and explain things in detail.
Very good experience that helped to put my mind at ease and relieve some of my stress
The PA is Superb
Was a half an hour late than appt starting time, but could see why when my appt was done. He took time with me as well
Dr. Broadkey staff is good
I would have liked to speak with the doctor
The spine surgeon Dr Brodkey is the best. Had spine stimulator implanted on December 3, 2020. Best I have felt since being injured in 2016.
Hopefully find solution to my problem
To the entire Team, thank you for all you do. The professionalism, communication and care is so very much appreciated.
Great job. Now let's carry the plan through.
Listen to my concern and very professinal.
He was a little short robotic seemed uncaring, not interested. I had seen *Jonathan Ogar PA-C previously he was excellent really listened,, caring, I left the meeting feeling good about it.
Kurt is very personable and professional.
Very pleased. He listened & understood my problem with pain. Was able to get me in for an Xray a ultrasound in timely manner.
The visit was efficient, but not hurried; The Provider gave the right amount of attention, not too much.
Good
Provider was respectful - explained clearly - showed concern - answered questions - asked about an injury obtained in same accident as the one I was seeing this provider for.
Excellent productive second opinion for neurosurgery.
*Kurt Hiester was pleasant, kind and thoughtful. The wearing of masks hide expressions and smiles.
This provider listened! Excellent experience as indicated by answers to questions.
Provider listened to my concerns although I was there, for a lumbar surgical follow up. He ordered an MRI of C-spine and found cord compression.
Kurt was excellent. Thanks.
It was quick and thorough. He gave me a diagnosis and next steps. He also offered two different was to treat my issue.
He was very professional, and explained my condition so that I could understand. The staff was great! Down to earth!
I was told to arrive 30 minutes before my appointment time. There was no paper work to complete. I sat for 30 minutes before my appointment time then another twenty before seeing the provider.
Very thorough! Explained things very well! Timely manner! Courteous Menner!
BAD.
The provider & his assistant were very good & taking care of my needs.
Kurt was very attentive and thorough. He asked good questions. He outlined a recommended course of action for addressing my backpain which Included both a surgical and more conservative pain assessment and management approach.
He was informed, respectful, attentive, appeared experienced. I felt understood and in good hands.
I was very impressed with *Kurt Hiester. He helped very much with my concern about my spine implants from 25 years ago. He explained some items I had not heard before about my surgery.
Everything was great.
Informative. Scheduled MRI. Will know more after that.
Outstanding care from Dr. Falahee, Mr. Hiester and everyone on the team.
Issue w/prescription sent to wrong pharmacy - probably from admission process in ER. When significant other gave information or ambulance EMT's worked out fine.
Excellent.
Everything was very good for myself, but an elderly lady who came in in wheelchair in serious pain a few minutes late for her appointment was told she had to reschedule. I was early so I asked if they could just take her because she's in pain. (I'm a nurse and would have gotten her seen somehow.) The person snapped at me 'Do you want to give up your appointment?' All others in this office treated me well and I had no complaints except as stated below which applies in general to medical offices in recent years.
I wish my two care providers agreed on my injury.
I have several vascular concerns. My vascular doctor suspects many of my lower back issues are occurring because of deficiency of my spine. Hence the referral to spinal.
Good. Nice and friendly staff. The doctor was exceptionally well!
Initial visit for pain going down right leg
This was my first appointment with this practice and with Mr. Hiester.
Ok - he was all business, polite & appeared very knowledgeable.
This visit for an x-ray. Results weren't emailed until 4 days later. The day after this visit I had an MRI for the same condition. [ . . . ]
He was a physicians assistant and not the doctor. Until surgery is needed, I do not see the doctor.
Everything went good he listens And gave me good advice thank you
Very good did not have any problems or any wait time.
Follow up visit
Expected more interested in my pain problems and difficult walking.
Kurt was excellent and listen closely to my concerns, took time to answer all my questions. My nurse assistant was excellent as well.
Good, professional, courteous, helpful.
I felt frustrated when I left. I have had back pain since my last visit (December). *Kurt did request a test. I felt like he didn't think my pain was serious!
