very good
Everyone is very pleasant!
Dr Heller provided me with great care and was very understanding.
Listening to my concerns and being creative to seek possible options for treatment
Dr. Heller is exceptionally kind, caring, respectful and effective. He is great.
Very impressed.
I was very comfortable. I didn鈥檛 have to wait very long to see the doctor. Everything was easy thank you Dr. Heller.
Dr. Heller makes you feel like he really cares about you as a person.
Dr Heller
good listener so am able to have a nice dialogue
Dr Hellers empathy and patience was appreciated.
I feel Dr Heller has exceeded my expectation as a PC provider
My regular physician is nearing retirement and I think I have found a replacement. Glad I took the next available appt when I called.
Appeared knowledgeable and his prescribed meds are helping. Two other providers failed to achieve this.
Great service and is willing to give me the care I need.
It was my first time to be seen by Dr Heller and i was very impressed with his knowledge and care
Great team work.
Top to the bottom, great service.
My experience is Dr: Heller cares about his patient and does all he can to help you out.
Terrible, I鈥檓 going to look at a different office for health care.
Dr Heller is the perfect PC physician. Really listens and you never feel rushed. Gives the impression he really cares about you
Overall, very professional and helpful, Dr: Heller is excellent.
Easy to talk with
I thought there would be a print out or instructions for what to do/not do with a blood clot
quick and efficient, understandable and thorough, facility is clean
Superb care giver.
my interaction was good when I finally was able to see the doctor but I slipped through the cracks and wasted a morning just get my prescription updated
Very relatable, very efficient and great care.
I live in Ypsi. I drive to Brighton because I value the care I receive from Dr Heller and team.
Great
Great medical care.
Love Dr Heller!
THE TREATMENT I RECEIVED WAS OUTSTANDING
He considered several reasons for my problem to investigate.
Extremely nice staff and helpful
Everyone is very nice and the inside of the building is nice and clean.
Cared, listened, helped.
Dr. Heller is fantastic
Prompt and friendly
Very pleased with the care i received during my appointment.
Drew Dr. Hellers assistant has a very warm personality notates information you give him promptly and always has a smile.im and a
It was just great
Provider was very conscientious but it friendly. I felt not liked.
Was hoping triage could have doctor prescribe paxlovid without visit. Had to wait 2 additional days and telehealth visit to get medication
Highly Recommend
Nothing negative at all U & your staff do an excellent job for my needs
Robin was fantastic.
He is very calm and professional
THANK YOU
Very good
OMT has helped my chronic pain and body awareness tremendously.
He鈥檚 the best
Just wish it wasn鈥檛 so time consuming to get to a person in the office
Was a very pleasant experience!
Very considertare ca
Great staff
Dr Heller is super cool's and Drew was awesome also's.I feel I can connect with them.
Very good
great care
Not primary physician
Knowledge
Like I said, I feel very Fortunate to have Dr. Heller as my Doctor.
Very satisfied with the care.
just feel comfortable with Dr Heller
Thank you.
We are pleased with the visit
Already recommended him because of my appointment with him.
They listen well and are efficient with time.
I like them
This was a new patient appt. Dr. Heller really took the time to ask questions and listen to my responses. He seemed very present.
Dr. Heller listened, asked questions, and provided a plan I really like.
Very caring
This was a consultation but was impressed.
I really felt like he listened to what I had to say and explained everything to me and made sure I understood everything
I would come to see Dr. Heller again, if I needed treatment.
Thank you.
New patient felt i will get care there and time needed to do so
I will highly recommend this facility and my Dr. In particular, ti family and friends
Provided info to me to understand my health probem
I like that I can go online and check out my test results very promptly.
all doctors seemed to sit down and listen
A Dr that I actually listens to patient and explains thanks to you very well and spends time with you making sure you understand all your health care questions!
Always get the point why I'm there n thorough
i WAS VERY PLEASED WITH MY EXPERICENCE AND LOOK FORWARD TO HAVING Dr HELLER AS MY PCP
He is an incredible person; very caring, kind and invested in patient care.
Very nice and professional.
doctor suggested trying one or two things before 'jumping the gun'.
Always very good care and treat you with respect at all times.
Takes the time with me and listens and cares about my health
he listens and he takes time with you
Highly recommend this facility and Dr. Heller
Dr. Heller was welcoming, knowledgeable and personable. I felt extremely comfortable throughout my first visit at the Brighton, MI Trinity Health office.
I'm very pleased with care at Trinity Health
Fast and thorough
My wife, my daughter and my son-in-law have joined me at this practice.
easy to talk to, but still professional
I think very highly of Dr. Heller
Very professional
DR. Heller and the my chart staff are very professional, understanding, and always provide feedback.
Very caring and thoughtful
Dr. Heller has the best bedside manner, caring attitude and expertise I have ever received in a physician.
All Drs need to listen with both ears. Or they talk at you,and need to talk to you.Dr Heller listens
I was so impressed with Dr. Heller and Drew when I brought my daughter is as a new patient that I scheduled my own physical with him and referred my husband as well. We were previously seen by a provider here that is no longer at this location.
Very pleased with their service!
This is a first for me with this provider since my pcp was not available. It was an incredible experience and he made me feel like he truly cared about every aspect of my life. There was nothing rushed at all. Wonderful experience.
Always a great experience.
I would seek out this provider for future visits
Dr. Heller answered all my questions and ordered the services and referrals I needed.
My first time with Dr. Heller and my experience was a good one.
Simple, it was efficient and friendly
Good experience nice staff
My stress level was gone after my appointment, so very helpful!
Pleasant
I never felt rushed. Each person listened to me. .
Kind, understanding,
Dr. Heller's assistant was equally impressive with a very calming presence.
I don't think anyone is perfect
Great experience!!
good
Great!
Dr Heller seems to be very understanding and compassionate
He was very nice & did explain things.
I felt better afterwards
Dr Heller is not my physician but he did order tests for my problem and listened carefully to my symptoms.
It was a great visit.
Dr Heller was prompt, informative and prompt to diagnose and recommend treatment.
Dr. Heller always listens and has solutions for my problems.
Everyone was extremely helpful and friendly. I chose Dr. Heller to be my primary care physician because he really cares about his patients and really takes the time to discuss my health concerns and answer and any questions I have. I rate him a 10!
Dr. Heller was great. His technician who did the intake was very friendly, empathetic and efficient. I received a call when the test results were in to start taking an antibiotic. I could not have been more positively impressed with the whole experience.
Great provider
This visit was to change IHA locations and start with a new docotor.My wife had recently changed from IHA Domino farms to this location and thought Dr Heller was excellent. After my first visit, I like the location and Dr Heller to be excellent.
Excellent
This seems to be a wonderful medical office staffed by kind and caring individuals. I think Dr Heller is a great Dr.
*Dr. Heller is VERY respectful. Talked to him about sensitive matters, I was very comfortable thanks to his demeanor.
Very informative and I felt comfortable with his recommendations
Dr. Heller asked questions and listened closely to my responses which enabled him to home in on not only my initial physical concern but an ancillary area of concern as well.
Dr Heller is the most caring doctor who listens to you and wants to help you with your medical problems. He's the best dr I've ever seen and understands me better than any dr ever has.
No follow-up to my call to the office following my visit. No follow-up to the email I sent through My Chart after my visit.
Dr. Heller is a great primary care provider. I like that he is forward thinking and takes an interest in longevity and aging.
Provided info which relieved my mind of my problem
Dr. Heller is one of the best doctors I've ever had.
Always courteous & friendly.
Very good
Very nice, no complaints
I was impressed with Dr. Heller
This doctor was so nice, informative and understanding.
Very professional, very informative & shared detailed insight too.
Great.
Very knowledgeable and took time to explain everything
Good visit, provider did give me a referral for PT.
Provider seemed scared/hesitant to do anything other than give me a COVID test and a note for work.
He doesn't seem to want to spend the time needed with patients.
Very comfortable
Thanks for your patience with me and communication via writing on the paper.
Very good my issues were all fixed.
This was my first visit with this provider. This was a positive experience and I plan to keep this provider as my primary doctor.
Dr. Heller went above and beyond my expectations. He even called me the next day to let me know how important it was to get my Colonoscopy scheduled.Thanks Dr.
Adequate
Excellent!
Terrible, week later im at urgent care
Great
Great
Never seen this provider. Only reason I choose him was because he was about the only one I could see soon. The rest was a couple weeks to a couple months. I don't feel that a provider should be accepting new patients if he/she does not have the time to see them in a timely fashion. This provider I felt lacked confidence in my issue. I left with not really any possibilities or recommendations. I will now have to look at visiting 2 other Dr.s to possibly have a diagnoses.
It would be nice to see my reg. dr.
I felt the dr. was in a hurry.
Actually, all of our visits have been handled by this medical group (all personnel) very well. You have a great team of professionals including the clerical staff.
DON'T CHNGE A THING PLEASE
This visit was the first as Dr Vorias was not available. I was very happy that I could get an appointment so quickly at this office. Dr Heller was very good and understood my concerns
Was all good
I feel very comfortable with Dr. Heller. He seems to really want to help and understand your problem.
Very good.
Listens to problems, helps problem solve, open for personal point of views, gives great advice and feedback, very kind, calm, and welcoming demeanor
I recently changed doctors but Dr. Heller has definitely won me over and gained my trust
All were empathetic and quick to help
Dr Heller addressed my needs and provided resources beyond what I was expecting.
I will be changing primary office and records to IHA. The doctor happened to be an osteopath and helped my neck issues after suffering at the University of Michigan SINCE JANUARY because I was not able to get appts. [...]
Very good as I have a little dr. office anxiety they were ALL terrific.
Not very helpful
I was very happy with Dr. Heller. I felt that he listened to my concerns and provided useful feedback about my overall health and steps I can take to improve.I have seen many bad doctors, and I spent a good deal of time researching to try to find a good one. I feel extremely comfortable with Dr. Heller as my pcp, and feel good about future visits.
I was very happy that IHA in Brighton (Old 23 location) was able to get me in for a same day appointment. I even showed up late as I mistakenly went to the wrong IHA location initially, but when I arrived at the correct location, they still made time to see me. I was very appreciative of that.
Very good.
very good
I have nothing but good things to say about Dr. Heller, he has been wonderful for me!
Dr. Heller is what all Doctor's should be.
this was my first time with Dr Heller and he was very professional