Our Care Sites
Serving Southeast Michigan
Serving West Michigan
Physical therapy services
Athletic development services
Heather Joann Romero, MD

Heather Joann Romero, MD

Family Medicine, Primary Care

Speaks

Languages

Spanish

Provider Groups

  • Trinity Health Medical Group

  • Trinity Health Medical Providers

Primary Contact

(616) 685-8150
Provider Groups
  • Trinity Health Medical Group

  • Trinity Health Medical Providers

Primary Contact
(616) 685-8150

Services & Specialties

Areas of Specialization

  • Family Medicine
  • Primary Care

Locations & Contact

Primary Location

Trinity Health Medical Group, Primary Care & Pediatrics - NW Grand Rapids

933 Three Mile Rd NW
Ste 210
Walker , MI 49544

View hours
Monday
8:00am - 7:00pm
Tuesday
7:00am - 6:00pm
Wednesday
7:00am - 5:00pm
Thursday
7:00am - 5:00pm
Friday
7:00am - 5:00pm
Trinity Health Medical Group, Primary Care & Pediatrics - NW Grand Rapids

Also Affiliated With...

Insurances Accepted

  • Access Health HMO
  • Aetna HMO/PPO/POS
  • Aetna Michigan Preferred PPO
  • Aetna PPO
  • Align Senior Care/Ally Align HMO
  • Alliance Health and Life AHLIC PPO
  • Alliance Health and Life EPO/POS/PPO
  • ASR PPO
  • BCBSM
  • BCBSM Blue Preferred Plus BPP PPO
  • BCBSM Medicare Plus Blue PPO
  • BCBSM Premier PPO
  • Blue Care Network BCN HMO
  • Blue Care Network Behavioral Health
  • Blue Care Network MA HMO
  • Blue Care Network Preferred HMO
  • Blue Cross Complete BCC HMO
  • Cigna Covered under Priority Health PPO
  • Cofinity Advantage PPO
  • Cofinity PPO, Auto, Work Comp
  • First Health
  • HAP HMO
  • HAP HMO/PPO
  • HAP Preferred Inc HPI PPO
  • Humana HMO/PPO/PFFS
  • Humana PPO
  • Life Circles HMO [Muskegon]
  • Magellan Behavioral Health [Grand Rapids]
  • Meridian Health Plan of Michigan HMO [Closed to new patients]
  • Molina Healthcare of Michigan HMO
  • Multi-Plan/PHCS
  • NPPN PPO [Muskegon, Lakeshore]
  • Oceana Sheriff [Muskegon, Lakeshore]
  • Optum Health UBH Behavioral Health [Grand Rapids]
  • Oscar EPO
  • Priority Health HMO
  • Priority Health HMO/PPO
  • State Medicaid
  • Tricare Humana PPO
  • United Healthcare Community Plan HMO
  • United HealthCare Medicare PPO
  • United Healthcare PPO
  • Veteran’s Administration VA/CCN/Optum HMO
Show more

Education & Certifications

Education

Medical School:
University of New Mexico-Main Campus

Residency:
University of New Mexico-Main Campus

Board Certifications

American Board of Family Medicine

Provider Groups

Trinity Health Medical Group

Trinity Health Medical Providers

Provider Ratings

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn More >

4.8 out of 5

(409 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

145 Reviews

09/26/2024

Great.

09/19/2024

I have been very happy with my choice of Dr. Romero as my provider. She listens and cares about both my physical and mental concerns. I find her very easy to talk with.

09/16/2024

I just cannot express enough how amazing Dr Romero is.

09/12/2024

I felt heard and never felt rushed.

08/26/2024

Great lexperiocfe

08/22/2024

I feel comfortable while there

08/22/2024

Dr. Romero was otherwise helpful and polite.

08/19/2024

Everyone was wonderful.

08/19/2024

Very good

08/19/2024

I couldn鈥檛 have made a better choice!

08/01/2024

Todo muy bien. (All very well.)

07/29/2024

GREAT!!!

07/02/2024

Dr. Romero is soooo good.

06/13/2024

Dr Romero is a wonderful. 2 of my sisters and I all have her as our pcp and she feels like familym to all of us

06/04/2024

She is awesome.

06/04/2024

I always receive excellent service there.

05/23/2024

Only one visit thus far. So far so good.

05/21/2024

Gracias Dra. Romero excelente m茅dico. (Thank you Dr. Romero, excellent doctor.)

05/17/2024

This was my first appointment at this location and with Dr Romero after my previous doctor retired. I could not have felt more welcomed or cared for; such a great experience.

05/10/2024

Dr Romero is the best!

05/09/2024

Good amount of time for my concerns, great evaluation of my health

05/09/2024

Very professional.

05/07/2024

She always shows compassion and takes whatever time is necessary to take care of my medical needs. I

05/02/2024

Very good, made you comfortable

04/30/2024

Very easy to talk with.

04/23/2024

Me gusta mucho. (I like it a lot.)

04/18/2024

Dr. Romero is fantastic doctor that really listens to the needs of her patient. I can鈥檛 recommend her enough!

04/09/2024

Took me on time

04/08/2024

First visit with Dr Romero very good

04/01/2024

Es amable, es paciente, muestra inter茅s personal en mi como paciente. (He is kind, he is patient, he shows personal interest in me as a patient.)

03/29/2024

Caring concern

03/25/2024

Everything excellent

03/22/2024

Listened, made suggestions, not pushy.

03/07/2024

I always feel I鈥檓 being rushed out

02/20/2024

I enjoy my visits

02/16/2024

she is great

02/08/2024

She is in and out in 15 minutes and yet i get charged for an "extended visit"

02/06/2024

Very informative

02/05/2024

I had some specific topics to discuss and she listened and helped provide next steps!

01/26/2024

Down to earth and caring

01/26/2024

I felt heard and understood, and things were explained clearly.

01/18/2024

Muchas gracias por su excelente atencion. (Thank you very much for your excellent attention.)

01/09/2024

Did not feel rushed, felt that she listened well to my issues, and took the time to make sure future appts for certain things were going to be done.

12/29/2023

Se ve que est谩 interesada en mi bienestar y puedo ver su esfuerzo para que yo est茅 bien, tambi茅n el trat贸 que da a la familia que me acompa帽a, me gusta mucho, me hace sentir c贸moda y tranquila siempre que tengo mis sitas m茅dicas. Yo estoy feliz de tenerla como mi doctora. Tambi茅n habla mi idioma y eso me ayuda mucho a entender c贸mo cuidar mi salud. (It seems that she is interested in my well-being and I can see her effort to ensure that I am well, also the treatment she gives to the family that accompanies me, I like it a lot, she makes me feel comfortable and calm whenever I have my medical appointments. I am happy to have her as my doctor. She also speaks my language and that helps me a lot to understand how to take care of my health.)

12/21/2023

I really appreciate Dr. Romero! She is a great listener, thorough, and understanding.

12/14/2023

Explains everything and answered all my questions

12/12/2023

Honestly, Dr Romero was one of the most pleasant doctors i have ever worked with. She was attentive and very professional.

12/01/2023

I just like Dr. Romero's group

11/29/2023

Will be back

11/28/2023

I鈥檓 very satisfied with her. Knows me very well

11/27/2023

Always comfortable and trusting

11/25/2023

She listens well and explains things clearly.

11/25/2023

Keep up the excellent service! Thank you all!!

11/16/2023

Dr. Romero is a great doctor and I'm glad she's my doctor.

11/14/2023

After waiting 8 days to come in it was not appropriate to have me wait another 5 days for an antibiotic.

11/10/2023

It Was A Good Experience

11/09/2023

Waiting 45 minutes in the room to see the doctor because a different patient came early to their appointment. We were more than on time and shouldn鈥檛 have to wait in that case

11/08/2023

Communication is an important feature with this provider. She makes sure that appt and other info are related to the patient.

11/07/2023

Very attentive to my needs

11/05/2023

She is really awesome

11/04/2023

Always kind and welcoming

10/25/2023

Got a better understanding of the medication I was requesting.

10/25/2023

Always enjoy our visits.

10/24/2023

The entire staff was very friendly

10/16/2023

Friendly and knowledgeable

10/07/2023

She's great!

09/30/2023

I was treated very well

09/29/2023

I love the atmosphere

09/27/2023

The doctor is amazing

09/25/2023

Keep up the Great service

09/23/2023

Son maravillosos. (They are wonderful.)

09/14/2023

I can always get in for an appointment as issues come up

09/13/2023

Dr. Romero is a very caring physician. She will make time to listen to your concerns.

09/12/2023

Amazing

09/12/2023

Lo mejor que habla espa帽ol. (The best that speaks Spanish.)

09/08/2023

Very courteous

08/16/2023

Trinity Scheduling offers that maybe I鈥檇 me to see a different primary in order to get a sooner appointment. I like and trust Dr Romero and she is the only doctor I鈥檇 like to see

08/14/2023

I like Dr. Romero.

08/06/2023

Physician鈥檚 follow-up was good.

08/02/2023

GREAT!

07/29/2023

Dr Romero is the best!

07/27/2023

She is great.

07/24/2023

Muy preocupada. (very worried.)

07/22/2023

I would not have any other doctor

07/22/2023

Have been very happy with any appointment I have had with Dr. Romero

07/20/2023

Great

07/18/2023

Very satisfied

07/07/2023

I felt welcomed

06/26/2023

Highly recommend

06/24/2023

The concerns i had about my recent health wasn't addressed. The doctor listened but didn't provide a solution.

06/20/2023

awesome and caring

06/19/2023

Love it

06/17/2023

Dr Romero is very personable and easy to talk to which makes I

05/27/2023

Hopefully my primary heath doctor will be my doctor for a long time .

05/22/2023

Muy buena atenci贸n. (Excellent attention.)

05/19/2023

Great

05/18/2023

Very satisfied

05/10/2023

A part time doctor is good while you are healthy but when you have something seriously wrong, waiting a week or two is not appropriate.

05/02/2023

I've already explained ... it was a nice, calming, and caring visit with my doctor.

05/02/2023

I like that I am not rushed thru an appointment

05/01/2023

Really like her but the poor follow-thru resulted in a change in doctors.

04/30/2023

Takes very good care of me. Very knowledgeable.

04/29/2023

Took time to listen and I wasn鈥檛 felt rushed

04/19/2023

Very pleased with Romero MD. She's very caring I love her bedside manner!!! She's a very good listener...

04/17/2023

Very thorough.

04/02/2023

I would highly recommend Dr. Romero.

04/02/2023

Dr. Romero has always been great to me

04/01/2023

It is good to have a doctor I feel I can confide in along with my medical concerns.

04/01/2023

My doctor listened and was concerned with my health, plus helpful.

03/30/2023

Good, she listens and respected my input.

03/30/2023

Provider was easy to understand and was very organized, efficient and thoroughly explained the results of my checkup. Asked if i had any questions regarding my health.

03/29/2023

Again thank you for requiring masks.

03/27/2023

Dr. Romero is very kind and attentive. She answers my questions and concerns. She orders lab work and any specialist referral promptly. She answers My Chart questions promptly. I know I can go to her with a question or concern.

03/07/2023

I have nothing negative to say. Dr Romero was timely in responding to my message in the my health portal.

02/22/2023

She was well versed in my file.

02/19/2023

Dr Romero explained things in way I could understand

02/11/2023

I think I've said all there is. It was a lovely experience. Thank you for asking.

02/04/2023

Los recomiendo 100% (I recommend them 100%)

02/02/2023

She is thorough and detailed; appreciates that I bring of list of things to discuss or share with her.

01/27/2023

Have been happy and feeling secure in my health with Dr. Romero as my physician.

01/06/2023

Notes on the after visit summary were not accurate.

12/23/2022

wonderful

12/16/2022

TERRIFIC!

12/11/2022

She's very kind and very patient

12/07/2022

Everything was fine

11/27/2022

Dr. Romero is a phenomenal doctor. She understands where her expertise ends and when she should refer someone.

11/16/2022

If I didn鈥毭劽磘 receive the quality of care I do, I would go elsewhere

11/16/2022

I love Dr. Romero, she is very thorough and friendly

11/09/2022

I liked her a lot!

11/08/2022

You did a great job

11/07/2022

Very attentive and spent the time with me during the visit pleasantly

11/03/2022

We have seen Dr. Romero since I was pregnant and I have zero complaints other than this lady needs a raise!

11/03/2022

Inn and out quick

09/30/2022

She very professional and understanding.

09/27/2022

Very good at making sure I understood what she was talking about

09/24/2022

Feels like this provider is treating me as just another textbook case that needs the treatment boxes ticked off. This provider is very knowledgeable but only shares the information with me that she thinks I need to hear instead of the whole picture.

09/16/2022

Dr Romeo is the best! She listens and she wants what is best for me done.

09/07/2022

Courteous and on time

09/02/2022

Dr. Romero is an excellent doctor and made me feel comfortable talking to her about my concerns.

08/30/2022

first time with this Dr. and it felt like she treated me like I have always been her patient

08/27/2022

this is the only place I want to go for treatment

08/11/2022

Dr. Romero doesn't hesitate in tackling the hard questions. I presented a difficult case to her with comorbidity being a large factor. We agreed a specialist was needed. So instead of hoping that she was right, she made the decision that someone else in that specialty was going to know more about the comorbidity symptoms, and she sent me in that direction. She doesn't have an ego that she takes out on her patients. She's genuinely a good person and doctor.

08/07/2022

Drs R is professional, knowledgeable, and kind.

08/06/2022

Every thing good

08/04/2022

Excellent
Show more