Elizabeth Hathaway was nominated by the daughter of a patient in Mercy Health Saint Mary’s. This lady’s mother was suffering from an intestinal blockage and severe nausea. During the two nights that Elizabeth cared for her mother, the nominator described Elizabeth as “exceptional. “We were truly blessed to have her as our nurse.”
It was a scary time for the patient’s family, but Elizabeth was supportive, thoughtful and kind throughout her twelve-hour shifts. She answered questions, tip-toed softly to allow people to sleep, and worked with the doctor to keep the patient on medications to address her nausea.
Elizabeth was an advocate for the patient’s daughter as well as the patient. She encouraged her patient’s daughter to go home to rest on the second night, and assured the patient that she would leave detailed notes for the daughter to read the next morning — notes about any provider visits or change in her mother’s condition.
Sure enough, the next morning, there was a handwritten note waiting for the family, along with aromatherapy diffusers in the room to provide comfort and help with the nausea.
The nominator was very appreciative of the care her mother received from all of the staff at Mercy Health Saint Mary’s during her stay, as well as that from Elizabeth. “Any future patients will be blessed to have her [Elizabeth] as their nurse,” she said. We couldn’t agree more.
Congratulations, Elizabeth!